Care Services Manager

3 weeks ago


Calgary, Canada Bethany Care Society Full time

About the Role

: At Bethany, a career as a Care Services Manager is both personally and professionally challenging and rewarding. The role supports employees involved in the direct care of residents. It is a direct expression of Bethany’s values “We Care”, “We Show Respect” and “We are Responsible” and ensures these values are carried through in our daily interactions with our residents, families, volunteers, neighbours and coworkers. As a key member of our leadership team, you will model these values and equip others to deliver compassionate care that nurtures the physical, spiritual and emotional wellbeing of others in a setting that celebrates aging and diversity. Relocation assistance options may be available. 

What You Will Do:
With a passion for care towards residents, families and team members, the Care Services Manager is responsible for the management, participation and co-ordination of Care Services for residents in an assigned area. The Care Services Manager directs and supervises staff engaged in the provision of care and ensures the delivery of clinical excellence that supports Bethany Care Society’s mission of “Creating Caring Communities.”

 Individual responsibilities will fall under eight main areas of focus:
Resident-Centered Care– ensures that an atmosphere of resident-focused care in achieved and maintained. Interdisciplinary Services –coordinates the provision of interdisciplinary services to the residents in a defined area. Performance Management –ensures the efficient operations and ongoing performance management of the interdisciplinary team. Leadership –Models Bethany Care Society’s vision and values, and lives out the mission of “Creating Caring Communities” by providing leadership to champion Bethany’s model of quality care and to ensure the success of direct reports. Annual Budget –develops and manages expenses within the approved annual budget. Safety -Contributes to a safe environment for residents, the team and self by understanding and adhering to safety guidelines and practices at all times Customer Service – ensures excellence in customer service is achieved and maintained. Professional Development –ensures continuous progress in the areas of professional development and education. What You Bring: Bachelor’s degree in Nursing or similar health-related field Minimum of 3 years’ experience in a leadership role Professional registration with the College of Registered Nurses of Alberta (CARNA) CPR certification Proven interpersonal, leadership and supervisory skills Gerontology and wound management experience are considered an asset Continuing Care experience with both geriatric and dementia populations would be considered an asset More Information: Position Number: MGR-CA08-002 Classification: Care Services Manager (CSM)  Reports to: Site Administrator Posting Number: 24-8090 Location: Bethany Calgary  Position: Full-Time FTE: 1.0 Union: Non-Union  Days of Work: Monday to Friday Hours of Work: 0815-1630 hours Posting End Date: N/A 
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