Service Advisor

1 month ago


Kelowna, Canada Velocity Truck Centres Canada Full time

Position Overview:

Velocity Truck Centres Canada is opening a brand-new branch, set to launch in October 2024, and we're looking for Service Advisors to help us build from the ground up. Before the grand opening, you'll receive top-notch training at our West Kelowna location, ensuring you're fully prepared for success at our new site. This is your chance to grow with a dynamic company, shape a fresh environment, and make an impact from day one.

Compensation Plan

  • Attractive Compensation: Competitive hourly rate $23-$32/hr. (D.O.E.)
  • Work-Life Balance: Generous accrued vacation time.
  • Financial Security: Plan for the future with employer RRSP matching
  • Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Primary Job Functions

  • Greet customers, book appointments, write up work orders, and schedule repairs.
  • Create estimates.
  • Responsible for creating and invoices.
  • Sell repairs and services recommended by the technician.
  • Follow up with customers and keep them updated.
  • Explain all work performed and charges.

Qualifications

  • Great customer service both in person and over the phone, verbally and in writing.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize multiple tasks at once.
  • Confidence using computer systems, writing reports, and using scheduling tools.
  • Experience with schedules and basic accounting procedures.
  • Self-starter and able to work in a fast-paced, detailed, and process-driven environment.
  • Previous experience in the automotive or trucking industry is an asset.
  • Minimum of a High School Diploma.

First Truck Centre, doing business as Velocity Truck Centres, aims to provide unparalleled support by offering various sales, vehicle maintenance, parts, collision, and financing services to the industry. We believe in living our values, serving our customers and employees through our brand pillars - Speed, Value, Trust. Velocity Truck Centres is growing in Alberta in British Columbia now with 18 branches. We also have over 100 branches globally spanning the USA, Mexico, and Australia. We value career growth and are looking for like-minded individuals to join our team.

For more information about everything First Truck, please visit us at firsttruck.ca

We are an equal opportunity employer.



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