Regional Service Manager, ACT

1 month ago

Mississauga, Canada Getinge Canada, Ltd Full time

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Within the Service department, we are looking for…

Regional Service Manager, Acute Care Therapies

The Regional Service Manager plans, organize, and manages the activities of a service area and service depot operations. Ensuring quality performance of service repair results in customer satisfaction and the achievement of profit plan objectives.

The Position

This role is responsible for:

Lead, train, coach and develop the service team and execute all performance management initiatives. Demonstrate effective change leadership and keep organization’s vision and core values at the forefront of decision-making and action. Drive process improvements by leading and managing projects that enhance customer satisfaction, loyalty and improve efficiencies. Troubleshoot and proactively collaborate with other departments to achieve operational excellence. Manage the service depot activities and facility operations.  Ensure all incoming/outgoing calibration, maintenance and repair services are meeting established performance metrics. Responsible for overseeing the Demo/Rental operations. Participates as one of the lead representatives in Service Dept. Audits and internal/external escalations. Assist the Director Service in formulating strategies, tactics and action plans to sell organization’s products and services in support of corporate initiatives. Develop and implement strategies to meet/exceed goals established for all aspects of Getinge’s Service business. Prepare annual sales objectives and assist in obtaining individual sales objectives by providing marketing expertise and timely quotations. Approve Sales quotes for 3rd party service sales businesses. Prepare expense budgets and effectively control expenditures while completing all region operational functions. Work with Technical Service Representatives to ensure improvement in the quality of workmanship throughout the region, to ensure that field on-the-job training assistance is being provided, and to ensure effective use of all tools and resources. Ensure that all area personnel are trained to comply with all applicable policies and procedures including health and safety codes and procedures as mandated by the Company, customer requirements, and regulatory agencies, and ensure that the equipment calibration schedule is maintained.  Develop and maintain a business climate that establishes, maintains and expands positive and cooperative working relationships with customers and internal departments, and encourages employee participation and initiative. Assist sales support/marketing personnel in activities such as sales promotions, training, market research, and in executing special projects. Assist sales personnel through accurate and timely submission of RFP’s and Contracts for sales quoted service products. Work closely with Sales Directors to address customer needs and support equipment sales. Resolve problems that may develop to the mutual benefit and satisfaction of the customer and Getinge. Perform other related assignments as required.

This role will be located in  Mississauga, ON  and is eligible to work hybrid (3 days on-site).

The Ideal Candidate

We are looking for the following experience, knowledge and abilities:

Biomedical Engineering Degree or Diploma preferred. 5-7 years’ relevant business experience including decision-making, managing or supervising, Minimum 3 years’ experience in high volume field service environment. Computer literacy; familiarity with information technology concepts, personal computers, Microsoft Windows operating system and Microsoft Office applications. Strong verbal and written communication skills. People management skills. Departmental budget development. P&L familiarity and ability to understand basic financial reports. Excellent interpersonal, organizational, communication and listening skills. Demonstrated ability to achieve service quota. Ability to travel within Canada and on occasion internationally (Passport Required). Valid driver’s License.

#LI-LM1

#LI-Hybrid

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

Health, Dental, Vision and Travel insurance benefits Registered Pension Plan with company match Paid Time Off Wellness initiatives & Health Assistance Resources Life Insurance Short and Long Term Disability Benefits Hybrid Work Arrangements (where applicable) Parental and Caregiver Leave Volunteer Time Off Program Tuition Reimbursement

Getinge is an equal opportunity employer. Getinge will, at all times, will comply with all applicable human rights and other legislation when considering all qualified applicants for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

  • Regional Service Manager, ACT

    2 months ago

    Mississauga, Canada Getinge Full time

    Regional Service Manager, ACTDate: Oct 23, 2024Location: Mississauga, CACompany: Getinge Canada, LtdRemote Work: 1-2 daysWith a passion for lifeJoin our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true...

  • Regional Service Operations Manager

    6 months ago

    Mississauga, Canada Total PowerGen Solutions Full time

    **Title**: Regional Service Operations Manager **Company**:Total Power Limited **Location**: Mississauga, Ontario **Job Type**: Permanent, Full-Time **Reports To** Director, Operations **Summary** The Regional Service Operations Manager (RSOM) is responsible for the growth, management, coaching and performance of the Product Support business unit. This...

  • Manager-it Service Delivery

    2 months ago

    Mississauga, Canada Peel Regional Police Full time

    As a Manager, IT Service Delivery within our IT Services department, you will be responsible for overseeing and optimizing the delivery of Information Technology (IT) services within the organization. They are accountable for IT service management functions, including Service Desk operations, Incident Management, Change Management, Problem Management,...

  • Regional Business Manager, Orthopaedics

    6 months ago

    Mississauga, Canada CONMED Full time

    **Job Title**:Regional Business Manager, Western Canada, Orthopaedics **Reports To**:Director of Sales, Orthopaedics As a member of the ConMed Extended Leadership Team, the primary responsibility of a Regional Manager (RM) will be to lead, develop and manage a team of sales professionals with a focus on growth, market share gain and strategic customer...

  • Contracts Manager, Operations

    4 months ago

    Mississauga, Canada Peel Regional Police Full time

    **Job Type: Permanent, Full-time** **Department: Facilities Management** **Location: Mississauga, Ontario** As the **Contracts Manager-Operations** within our **Facilities Management Department**, you will be responsible for ensuring the planning, scheduling, management, and coordination of all Facilities Management operation projects. **What will your...

  • Regional Property Manager

    6 months ago

    Mississauga, Canada Hazelview Properties Full time

    **ABOUT THE POSITION** The Regional Manager is responsible for managing the overall Regional operations including leasing, building operations, and capital projects and promoting the Hazelview advantage of being the preferred landlord. The Regional Manager will be responsible for 1,500 - 2,000 with a staff of 40 - 50 Team Members throughout their Regional...

  • Regional Operations Manager

    7 months ago

    Mississauga, Canada Hansler industries Full time

    **Hansler Industries** is a growing materials handling equipment dealership operating in Canada. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Hansler has achieved continued success year over year. Hansler Industries is an integral entity within the Venturis group of companies, representing an extensive network of...

  • Regional Service Manager

    6 months ago

    Mississauga, Canada Zoll Medical Corporation Full time

    At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Resuscitation...

  • Regional Manager, Optical Operations

    6 months ago

    Mississauga, Canada Walmart Canada Full time

    **Position Summary... **:The Regional Manager, Optical Operations oversees operations of the optical sites within the region. They develop, maintain and improve store operating procedures to meet current and future strategic business needs. The focus of this position is to provide strategic & operational direction to the professional services district...

  • Associate Manager Marketing, Regional

    6 months ago

    Mississauga, Canada Boston Pizza International, Inc. Full time

    **BOSTON PIZZA INTERNATIONAL INC.** **Position**: Manager, Regional Marketing **Location**: Mississauga, ON or Richmond, BC The Manager will act as a consultant to assist franchisees in developing and analyzing local and regional store marketing plans. The Manager will work with franchisees to ensure effective execution of the national marketing plan as...

  • Regional Service Mgr Americas Part Time

    2 weeks ago

    Mississauga, Canada DHL Full time

    Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to...

  • Regional Manager

    7 months ago

    Mississauga, Canada National Zakat Foundation Full time

    **RESPONSIBILITIES**: **Partnership/Relationship Management and Business Development**: - Take on the responsibility of fund development for NZF through campaigns, networking, donor engagement, and other growth strategies. - Assist in developing and maintaining relationships with various external stakeholders including businesses, imams, and NGO...

  • Regional Facilities Manager

    6 months ago

    Mississauga, Canada ONroute Full time

    8 PROLOGIS BOULEVARD UNIT 402 MISSISSAUGA ONTARIO L5W 0G9 ONroute is a Canadian operated company that provides a clean, safe & friendly environment at our 23 travel centers along the busy 401 and 400 highways in Ontario. We are open 24/7/365, proudly serve over 40 million customers each year and partner with great brands in the quick-service food & retail...

  • Regional Analyst

    6 months ago

    Mississauga, Canada KIA CANADA INC Full time

    **Regional Analyst - Western Region** Reporting to the Regional Manager (RM), the Regional Analyst, acting in an administrative/office manager capacity, will participate and contribute toward reaching corporate/regional goals. The incumbent will oversee project and administrative duties related to sales, marketing, after sales and distribution while...

  • Regional Business Manager, Orthopaedics

    6 months ago

    Mississauga, Canada ConMed Full time

    Job Title: Regional Business Manager, Western Canada, Orthopaedics Reports To: Director of Sales, Orthopaedics As a member of the ConMed Extended Leadership Team, the primary responsibility of a Regional Manager (RM) will be to lead, develop and manage a team of sales professionals with a focus on growth, market share gain and strategic customer...

  • Regional Analyst

    7 months ago

    Mississauga, Canada KIA CANADA INC Full time

    Reporting to the Regional Manager (RM), the Regional Analyst, acting in an administrative/office manager capacity, will participate and contribute toward reaching corporate/regional goals. The incumbent will oversee project and administrative duties related to sales, marketing, after sales and distribution while respecting deadlines as well as...

  • Regional Business Manager, General Surgery

    6 months ago

    Mississauga, Canada CONMED Full time

    **Job Title**:Regional Business Manager, General Surgery**: **Reports To**:Business Unit Director, Sales & Marketing, General Surgery**: **Location**:Central Region Business (Ontario & Manitoba)**: **As a member of the CONMED Extended Leadership Team, the primary responsibility of a Regional Business Manager (RBM) will be to lead, develop and manage the...

  • Regional Sales Manager

    7 months ago

    Mississauga, Canada BMO Financial Group Full time

    1151 Dundas St W, Units 34, 35 Mississauga Ontario,L5C 1C6 **Territory coverage**:Mississauga, Oakville and Brampton** Under the direction of the Regional Sales Leader, the Regional Sales Manager role is responsible for providing leadership, delivery of sales support and initiatives to an assigned region of the retail distribution channel regarding Retail...

  • Regional Manager, Culinary Services

    6 months ago

    Mississauga, Canada Cogir Senior Living Canada Full time

    **Description** Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. **Human Focus - Creativity - Excellence** We’re seeking individuals with a purpose and...

  • Household Hazardous Waste Operator

    3 months ago

    Mississauga, Canada Regional Municipality of Peel Full time

    **Job Description**: **Household Hazardous Waste Operator** **Public Works - Waste Management** **1 Casual Part Time Position, duration 13 months** **Compensation: $30.20 - $37.75/hr** **Work Mode and Location**:Onsite at 1126 Fewster Drive, Mississauga **Hours of work: no guaranteed hours of work** **The role**: Reporting to the Team Lead, Household...