Loss Control Specialist, Residential

4 months ago

St John's, Canada Verisk Full time
Job Description

As a Loss Control/Home Assessment Specialist, you are responsible for assessing residential homes/properties to check for compliance and assess if there are hazards or structural defects. Our Specialists review various properties on behalf of insurance companies and provide loss prevention recommendations to reduce the frequency and severity of losses arising from fire, crime, and liability. 

Responsibilities

Schedule appointments with clients to visually assess the properties (about 10%-time allocation) at a mutually convenient time Travel to the properties, tour and assess for risk features (about 50%-time allocation)  While touring the properties, take photographs, measure rooms and the structure, review features such as fire prevention systems, heating equipment, and fuel storage tanks Assess building construction, electrical, heating systems, and plumbing installations to ensure proper installation and code compliance. Identify and report on structural defects, fire hazards and other threats to safety.  Converse with the owners to understand the history of the property, any risks, and answer any questions they might have.  Prepare detailed reports using the internal systems identifying the fundamental construction and equipment details, risk assessment, and replacement cost value (about 40%-time allocation) 

Competencies required to succeed 

Strong customer service orientation  Excellent communication skills, both written and oral  Strong self-initiative, prioritization, and time management skills  Well organized and thorough  Curious and inquisitive with an interest in learning 

Accountabilities To the Regional Manager: 

Reports have no errors or omission and provide accurate details of assessment results  Contribute to team’s overall revenue goals  Continually expand your expertise so you can assess more complex properties. 

To the owners of the assessed properties: 

You have the tact and professionalism for convenient, excellent experiences  Your regularly provide value added services within your role and expertise 

Qualifications

Education in insurance, construction, home inspections, real estate appraisals, or engineering will provide a solid technical foundation to recognize and identify construction and equipment details (College diploma or bachelor’s degree)  Experience with building codes, residential construction, building restoration, or as a home inspector required.  Experience with sketch programs such as Rapid Sketch and Apex an asset. Experience as an underwriting assessor or in the insurance field preferred.  Excellent computer skills including using a database, typing speed & accuracy, use of short-cuts, and word processing is essential to efficiently and effectively creating reports. Must be bilingual, English and French. 

Environment/Work Conditions 

Ability to work autonomously and remotely as most work is completed from the home.  Extensive travel is involved within a region requiring a valid driver’s license and a reliable vehicle (50%). National runs at least once per year. 

Entering residences requires tact and professionalism and may require appointments to be scheduled in the evenings and on weekends. 

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