Inside Sales Support Coordinator/Quote Specialist
4 months ago
We are looking for skilled individuals with 2-4 years of verified experience in the pricing or operations of a Canadian freight forwarding company. Cargo-wise experience is a definite asset. Key responsibilities:
- Prepare accurate shipping quotations for customers and agents in a timely manner.
- Prepare monthly and semi-monthly updates for customers as required.
- Follow up with customers, and agents, negotiate rates, and close deals.
- Contact existing or new, or lost customers daily as per KPI. Build and maintain the relationship with customers.
- Assist sales and operations team with information on current rates.
- Maintain current information in Cargo Wise up to date.
- Other admin. functions for the dept. as required.
- Knowledge of freight operation, documentation, products, operations, security, and equipment.
- Understanding of freight tariffs, rates, and freight quotes received from carriers and other logistics provided.
- Excellent communication skills both verbal and written.
- Ability to work under pressure, consistently meeting deadlines.
- Superior knowledge of the Logistics industry and the key players within the industry nationally and globally.
- Good interpersonal skills with the ability to encourage a team-based approach.
- A logical mind with the capacity to overcome difficult problems creatively.
- Good organizational skills together with the ability to prioritize functions.
- Ability to work well with all levels of management.
- Recognize how to maximize profits.
Job Type: Full-time.
Work Remotely: To be discussed
About ITN Logistics:
ITN takes your business personally. We deliver fast, seamless solutions by building our business on five pillars – commitment, flexibility, trust, reliability, and passion, supported by our belief in taking your business personally. Tailoring solutions that meet your specific needs is what sets us apart, and it’s how we constantly exceed your expectations. ITN Logistics Group is Canadian based – with worldwide connections. Each component of the Group has a focus on a logistics specialty. We provide our customers with integrated combinations of all elements of the international import and export logistics process. Air and Sea Freight Forwarding – Worldwide Industrial Project Management – Worldwide Transborder Transportation – USA CANADA MÉXICO, Warehouse and Distribution Services, Enhanced Logistics Services, Intermodal Transportation. Our personnel have extensive industry experience and are well qualified to assist our clients with the many details associated with international trade. We strive to anticipate the needs of our customers and to create efficient and economical solutions based on their unique needs. ITN operates its own import and export consolidation system between Canada and many international commercial markets. Therefore we have a direct involvement in the routing, status and location of goods as they move through the supply-chain process.
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