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Bell Captain
4 months ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.About the role
Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time, Bell Captain.
Hourly Wage: $22.00 - $24.00
What you will do
The role of the Bell Captain is to assist guests with luggage during their arrival and departure experience; and make necessary deliveries to and pick up from guest rooms. Extend guidance and training to bell persons working closely with other departments in the hotel to ensure a superior guest experience. Make guests feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality; accommodating special requests, resolving guest complaints, and assisting guests in all inquiries related to hotel services, hours of operation, directions, local sights and attractions, etc.
What you bring
Previous hotel experience required
Knowledge of or experience with hotel computer systems and programs (Opera)
College/University degree
Fluent English (written, spoken and reading)
Strong crisis management skills
Strong commitment to service
Applicants must hold a valid Canadian Work Permit
Ability to sit, stand and walk up to 8 hours
Ability to lift and carry up to 20 pounds
Solid communication and leadership skills
Multi-tasking and organization
Attention to detail
Strong interpersonal and team player skills
Ability to work in Canada
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, overnight, weekends, and holidays.
Learn more about what it’s like to work for Four Seasons:
Learn more about Four Seasons Whistler on Social Media:
Instagram: @FSWhistler
Twitter: @FSWhistler
Facebook:
We look forward to receiving your application
*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
