Assistant Manager

3 weeks ago

Markham, Canada Tim Hortons Full time

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We are a small franchise group looking for people who take pride in their work and want to make a difference. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.


As Assistant Manager with Tim Hortons, you have an ownership mentality. Your role is to lead your Team to deliver operational excellence in all aspects of the business including customer service, employee management, and operational results.


All Managers set the tone and lead by example. You are expected to be friendly and active, running the floor and setting the standard for operations and exceptional customer service. Ability to multitask is a must.


Responsibilities include:

  • Delivering exceptional Customer Service
  • Managing daily routines for consistency and operational excellence
  • Training & coaching Team Members
  • Managing labour through effective floor management
  • Controlling food & paper costs
  • Resolving Guest issues


Availability:

This Assistant Manager will be primary focused on afternoon and evening operations. Must be flexible as your work schedule may vary based upon the business needs while fostering work/life balance.


Physical Demands include:

  • Walking and standing for long periods of time
  • Able to lift and carry up to 20 kg / 45 lbs
  • Able to help as needed in receiving large deliveries
  • Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
  • Ability to work under pressure in a high fast-paced environment adhering to tight deadlines


Why work for us?

  • Competitive pay
  • Grease-free workplace
  • Growth and development opportunities
  • Team environment
  • Community involvement
  • Training programs
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Free uniforms
  • Meal benefits
2+ years of quick service restaurant management experience * Drive thru experience required * Tim Hortons experience an asset * Ability to stay on feet for extended periods * Must be able to lift 25 lbs * Open availability * Command of the English language

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