Current jobs related to Stage Experience and Services Manager, Stores - Vaughan - Sephora
-
Stage Experience and Services Manager, Stores
2 weeks ago
Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client Service - We are...
-
Stage Experience and Services Manager, Stores
2 weeks ago
Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client Service - We are...
-
Stage Experience and Services Manager, Stores
3 months ago
Vaughan, Canada Sephora Full timeAt Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...
-
Stage Experience and Services Manager, Stores
4 months ago
Vaughan, Canada Sephora Full timeDate: May 22, 2024 Location: Vaughan, ON, CA, L4L 9K5 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our...
-
Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client...
-
Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client...
-
Stage Experience Manager, Stores
4 months ago
Vaughan, Canada Sephora Full timeDate: May 28, 2024 Location: Vaughan, ON, CA, L4K 5W4 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our...
-
Interim Stage Experience Manager
3 months ago
Vaughan, Canada Sephora Full time**Job ID**: 234349 **Store Name/Number**: ON-Vaughan Mills (0858) **Address**: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) **Full Time/Part Time**: Full Time 3 months contract **Position Type**: Regular **You’ll love working here** As Interim Stage experience Manager, you will be responsible for managing all services, classes and...
-
Service Manager
3 months ago
Vaughan, Canada Stage Windows & Doors Full time**Position Summary**: The Service Manager will play a vital role by overseeing the workflow management of the after sales service department ensuring quality of service, warranty management, scheduling, and overall performance of department. The Service Manager will provide leadership and direction to facilitate and streamline after sales service process...
-
Store Experience and Services Manager
17 hours ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional client experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesLead and develop a team of...
-
Customer Service Manager
3 months ago
Vaughan, Canada Stage Windows & Doors Full time**Position Summary**: The Order Desk Manager will play a vital role by assisting the Sales Director in workflow management of the department ensuring accurate and timely processing of client orders. The Order Desk Manager will provide leadership and direction to facilitate and streamline order entry process. This position is focused on leading the order...
-
Store Experience and Services Manager
6 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
-
Store Experience and Services Manager
6 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
-
Store Experience and Services Manager
5 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
-
Store Experience and Services Manager
5 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
-
Store Experience and Services Manager
2 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
-
Store Experience and Services Manager
2 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
-
Service Coordinator
3 months ago
Vaughan, Canada Stage Windows & Doors Full timeGrow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: - Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. - With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...
-
Service Coordinator
3 months ago
Vaughan, Canada Stage Windows & Doors Full timeGrow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home...
-
Service Manager
3 months ago
Vaughan, Canada Stage Windows & Doors Full time**Position Summary**: The Service Manager will play a vital role by overseeing the workflow management of the after-sales service department ensuring quality of service, warranty management, scheduling, and overall performance of the department. The Service Manager will provide leadership and direction to facilitate and streamline the after-sales service...
Stage Experience and Services Manager, Stores
4 months ago
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
Job ID: 248939
Store Name/Number: ON-Colossus (1504)
Address: 7575 Weston Road – Unit 117C, Vaughan, ON L4L 9K5, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
You’ll love working here…
As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all Beauty Advisors and Paid Services Beauty Advisor (PSBA) teams who deliver client service in the Makeup, Skincare, Haircare, and Fragrance departments within their store and for leading the team to achieve and exceed company objectives. In addition, you will:
- Training & Development. Execute Beauty Advisor training for all new hires as well as for existing Beauty Advisor’s. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
- Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Client Experience Lead (CEL) within the store. Engage with Beauty Advisor’s and clients on-stage whenever possible.
- Talent Champion. Communicate team hiring needs to the Talent & Business Operations leaders and participate in the hiring process for all roles on their teams. Manage the interviewing/hiring process for all direct reports. Support the store’s hiring needs as needed. Utilize the My Sephora Career (MSC) system as needed to source, select and hire candidates.
- Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the Beauty Advisor’s are aligned with each.
- Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
We’d love to hear from you if…
- You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have exceptional leadership and influential skills.
- You have proven ability to lead and build top performing teams.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.
While at Sephora, you’ll enjoy…
- The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
- The perks. Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
