Stage Experience and Services Manager, Stores

6 months ago

Vaughan, Canada Sephora Full time

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

**Job ID**: 248939
**Store Name/Number**: ON-Colossus (1504)
**Address**: 7575 Weston Road - Unit 117C, Vaughan, ON L4L 9K5, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

**You’ll love working here**
As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all Beauty Advisors and Paid Services Beauty Advisor (PSBA) teams who deliver client service in the Makeup, Skincare, Haircare, and Fragrance departments within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

- ** Training & Development. **Execute Beauty Advisor training for all new hires as well as for existing Beauty Advisor’s. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
- ** Passionate about Clients. **Ensure the timely response to all client feedback for the store. Action all client
- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Client Experience Lead (CEL) within the store. Engage with Beauty Advisor’s and clients on-stage whenever possible.
- ** Entrepreneurial Spirit. **Understand store goals, opportunities and trends and ensure the Beauty Advisor’s are aligned with each.
- ** Employee Engagement. **Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

**We’d love to hear from you if**
- You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have exceptional leadership and influential skills.
- You have proven ability to lead and build top performing teams.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

  • Stage Experience and Services Manager, Stores

    6 months ago

    Vaughan, Canada Sephora Full time

    Date: May 22, 2024 Location: Vaughan, ON, CA, L4L 9K5 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our...

  • Stage Experience Manager, Stores

    6 months ago

    Vaughan, Canada Sephora Full time

    Date: May 28, 2024 Location: Vaughan, ON, CA, L4K 5W4 At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our...

  • Interim Stage Experience Manager

    5 months ago

    Vaughan, Canada Sephora Full time

    **Job ID**: 234349 **Store Name/Number**: ON-Vaughan Mills (0858) **Address**: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) **Full Time/Part Time**: Full Time 3 months contract **Position Type**: Regular **You’ll love working here** As Interim Stage experience Manager, you will be responsible for managing all services, classes and...

  • Service Manager

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    **Position Summary**: The Service Manager will play a vital role by overseeing the workflow management of the after sales service department ensuring quality of service, warranty management, scheduling, and overall performance of department. The Service Manager will provide leadership and direction to facilitate and streamline after sales service process...

  • Service Coordinator

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: - Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. - With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...

  • Service Coordinator

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home...

  • Customer Service Manager

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    **Position Summary**: The Order Desk Manager will play a vital role by assisting the Sales Director in workflow management of the department ensuring accurate and timely processing of client orders. The Order Desk Manager will provide leadership and direction to facilitate and streamline order entry process. This position is focused on leading the order...

  • Sales Manager

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Sales Manager at Stage Windows & Doors! **Company Overview**: - Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. - With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...

  • Service Manager

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    **Position Summary**: The Service Manager will play a vital role by overseeing the workflow management of the after-sales service department ensuring quality of service, warranty management, scheduling, and overall performance of the department. The Service Manager will provide leadership and direction to facilitate and streamline the after-sales service...

  • Manager, Client Services

    6 months ago

    Vaughan, Canada Sephora Full time

    **Job ID**: 232195 **Store Name/Number**: ON-Colossus (1504) **Address**: 7575 Weston Road - Unit 117C, Vaughan, ON L4L 9K5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and...

  • Customer Service Representative

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and...

  • Service Technician

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Service Technician at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...

  • Human Resource Assistant

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a HR Assistant at Stage Windows & Doors! **Company Overview**: - Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. - With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...

  • HR Generalist

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as an HR Generalist at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home...

  • Maintenance Electrical Technician

    3 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    About the Job:Join the Stage team and grow with us as a Maintenance Technician!Company Overview:Stage Windows is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...

  • Production Technician

    2 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Join the Stage team and grow with us as a Production Technician!Company Overview:Stage Windows is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home markets. Our focus...

  • Production Scheduler

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home markets. Our focus is on providing our customers value through on...

  • Glass Cutter

    5 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Glass Cutter at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home markets. Our...

  • Buyer/purchasing Coordinator

    6 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    **Position Summary**: Reporting directly to the Purchasing Manager, the Buyer will be responsible for the tactical procurement of commodities, supplies, equipment, material and services to be used by Stage Windows and Doors as well as coordinate with production and warehouse personnel in order to maintain an appropriate level of inventory. The Buyer will...

  • Human Resource Generalist

    3 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    **About the Job** **Job description**: **Company Overview**: - Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. - With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home markets. - Our focus is on...