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Customer Service Representative
3 months ago
Do you want to be part of a tight knit team and have the opportunity for advancement? Are you eager to learn and love wearing multiple hats? Then this role might be right for you In this role you will have the opportunity to work independently while growing your career.
We are seeking a Customer Service Representative who is comfortable in a warehouse environment for a company in St. Catharine's. This opportunity is a 4 month contract with the opportunity to become permanent.
In this role, you will be providing customer service to the clients, distributor, and sales teams. This role is a balance of customer service and shipping and receiving. The ideal candidate would have a strong customer service background with an eagerness to learn. Training and certification will be provided.
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role..
Advantages
- Monday to Friday 8:30am - 5pm
- $23/hour based on experience
- 4 month contract with the opportunity to become perm
- Opportunities for professional development and growth
- Close knit and supportive team
Responsibilities
- Interact with internal customers to quickly resolve any issues.
- Answering phones/emails
- Responsible for accurate execution of all order fulfillment steps from picking, packaging, and packing slip preparation to processing of shipping transactions.
- Prepare shipments incoming and outbound with third-party vendors.
- Inventory management and accuracy through data entry.
- Willing to be trained and operate counterbalance forklifts in the warehouse when required.
- Perform all functions in compliance with all warehouse processes and safety rules (including dress code).
- Other duties upon request
Qualifications
- Customer service experience in a warehouse setting
- Proficient in Microsoft Office 365.
- Knowledge of QuickBooks is an asset
- Good verbal and written communication
- Very detail oriented
- Lifting up to 50 lbs.
- Willing to become forklift certified once hired
Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role..
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
