Customer Service Representative

6 days ago

St Catharines, Ontario, Canada CT Financial Services Full time

About the Role

As a Customer Service Representative at CT Financial Services, you will play a vital role in shaping a positive perception of our company among our corporate customers.

Key Responsibilities

  • Understand customer needs and communicate effectively to build trust and confidence in our ability to provide service.
  • Support various components of our customer base, including retail stores, loyalty programs, partnerships, and events.
  • Provide solutions-oriented support to customers, with a strong attention to detail and a focus on delivering exceptional results.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.

What We're Looking For

  • Candidates who are customer-focused, solutions-oriented, and able to navigate complex customer issues.
  • Individuals with strong communication skills, who can build relationships easily and effectively.
  • Team players who are adaptable, flexible, and able to work in a fast-paced environment.

About CT Financial Services

CT Financial Services is a leading provider of financial solutions to corporate customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

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