Service Writer

5 months ago


Ottawa, Canada Brandt Full time

Brandt is currently seeking a Service Writer for our Ottawa Peterbilt Dealership.  This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.

Duties & Responsibilities

  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

#LI-Onsite



Required Skills
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • Basic knowledge of accounting practices


Required Experience
  • Experience with and ability to use standard desktop load applications such as Microsoft Office and internet functions
  • High School Diploma or equivalent experience

 

 

Discover The Brandt Advantage

When you work for Brandt, we work for you.  It’s as simple as that.  That means on-the-job education to develop new skills, advancement opportunities, a comprehensive benefits package and more – all backed by unmatched job security.

About the Brandt Group of Companies

The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada — is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 5400+ employees and more than 170 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.

  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • Basic knowledge of accounting practices

  • Service Writer

    1 month ago


    Ottawa, Ontario, Canada Brandt Full time

    Service Writer Job DescriptionBrandt is seeking a skilled Service Writer to join our team in Ottawa. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for our Service Department.Key Responsibilities:Field internal and external customer inquiries to the Service Department, providing timely and effective...

  • Service Writer

    1 month ago


    Ottawa, Ontario, Canada Brandt Full time

    Service Writer Job DescriptionBrandt is seeking a skilled Service Writer to join our team in Ottawa. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for our Service Department.Key Responsibilities:Field internal and external customer inquiries to the Service Department, providing timely and effective...

  • Service Writer

    1 month ago


    Ottawa, Ontario, Canada Brandt Full time

    Service Writer Job DescriptionBrandt is seeking a skilled Service Writer to join our team in Ottawa. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for our Service Department.Key Responsibilities:Field internal and external customer inquiries to the Service DepartmentOpen work orders as directed by...

  • Service Writer

    1 month ago


    Ottawa, Ontario, Canada Brandt Full time

    Service Writer Job DescriptionBrandt is seeking a skilled Service Writer to join our team in Ottawa. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for our Service Department.Key Responsibilities:Field internal and external customer inquiries to the Service DepartmentOpen work orders as directed by...

  • Service Writer

    3 weeks ago


    Ottawa, Ontario, Canada Brandt Full time

    Service Writer Job DescriptionBrandt is seeking a skilled Service Writer to join our team in Ottawa. As a key member of our Service Department, you will play a crucial role in maintaining accurate and on-time reports and records.Key Responsibilities:Field customer inquiries and respond to service requests in a timely and professional mannerManage work orders...

  • Service Writer

    2 months ago


    Ottawa, Ontario, Canada Brandt Full time

    {"title": "Service Writer Position", "description": "Brandt is seeking a skilled Service Writer to join our Ottawa Peterbilt Dealership team. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for the Service Department.Duties and Responsibilities:Field internal and external customer inquiries to the...

  • Service Writer

    2 months ago


    Ottawa, Ontario, Canada Brandt Full time

    {"title": "Service Writer Position", "description": "Brandt is seeking a skilled Service Writer to join our Ottawa Peterbilt Dealership team. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for the Service Department.Duties and Responsibilities:Field internal and external customer inquiries to the...

  • Service Writer

    2 days ago


    Ottawa, Canada Parts for Trucks Full time

    **Parts for Trucks** is a leading heavy-duty truck repair shop, committed to providing top-notch service and repair solutions for all makes and models of heavy-duty trucks and trailers. Our team of highly skilled technicians and service professionals’ pride themselves on delivering exceptional customer service and maintaining the highest standards of...

  • Technical Writer

    5 months ago


    Ottawa, Canada NTT DATA Full time

    **Company Overview**: **Req ID: 279862** We are currently seeking a Technical Writer to join our team in Ottawa, Ontario (CA-ON), Canada (CA). **Role**: Technical Writer(s) Level 2 **Location**: Remote **Language**: Bilingual (English/French) **Security Clearance Required**:Reliability **How You'll Help Us**: - We are looking for a Technical Writer...

  • Technical Writer

    5 months ago


    Ottawa, Canada NTT DATA Full time

    **Role**: Technical Writer(s) Level 2 **Location**: Remote **Language**: Bilingual (English/French) **Security Clearance Required**:Reliability **How You'll Help Us**: - We are looking for a Technical Writer with 5+ years experience to work collaboratively with stakeholders in the development of technical documents. **Why the Role Is Important**:...

  • Service Writer

    2 months ago


    Ottawa, Ontario, Canada Brandt Full time

    Job SummaryBrandt is seeking a skilled Service Writer to join our team in Ottawa. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for our Service Department.Key ResponsibilitiesCustomer Service: Field internal and external customer inquiries to the Service Department, ensuring prompt and professional...

  • Service Writer

    2 months ago


    Ottawa, Ontario, Canada Brandt Full time

    Job SummaryBrandt is seeking a highly organized and detail-oriented Service Writer to join our team. As a Service Writer, you will play a critical role in maintaining accurate and on-time reports and records relative to the Service Department's operation.Key ResponsibilitiesCustomer Service: Field internal and external customer inquiries to the Service...

  • Service Writer

    2 months ago


    Ottawa, Ontario, Canada Brandt Full time

    Job SummaryBrandt is seeking a skilled Service Writer to join our team in Ottawa. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for our Service Department.Key ResponsibilitiesCustomer Service: Field internal and external customer inquiries to the Service Department, ensuring prompt and professional...

  • Service Writer

    2 months ago


    Ottawa, Ontario, Canada Brandt Full time

    Job SummaryBrandt is seeking a highly organized and detail-oriented Service Writer to join our team. As a Service Writer, you will play a critical role in maintaining accurate and on-time reports and records relative to the Service Department's operation.Key ResponsibilitiesCustomer Service: Field internal and external customer inquiries to the Service...

  • Service Writer

    5 months ago


    Ottawa, Canada Brandt Full time

    Brandt is currently seeking a Service Writer for our Ottawa Peterbilt Dealership. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. **Duties & Responsibilities** - Fields internal and external customer inquiries to the Service Department -...

  • Technical Writer

    5 months ago


    Ottawa, Canada Sonovision Full time

    **JOB TITLE**: TECHNICAL WRITER - Ottawa Location **COMPANY**: SONOVISION SONOVISION is a leading international company specializing in technical documentation and engineering services. We are seeking extraordinary and dynamic individuals to join our North American team as Technical Writer. With our focus on first-class industries and a commitment to...

  • Service Writer

    5 months ago


    Ottawa, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** As a Service Writer at United Rentals, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking, warranty recovery and preventive maintenance currency. You are also responsible for...

  • Proposal Writer

    1 month ago


    Ottawa, Canada DNSnetworks Corp Full time

    DNSnetworks is looking for a Proposal Writer with 5-8 years of experience to lead our end-to-end proposal process, primarily for Government of Canada bids. This role will manage our bid development and submission process. **About Us** - Guardians of Tomorrow_ At DNSnetworks we primarily work in the private sector and are looking to build a new pillar to...

  • Technical Writer

    2 weeks ago


    Ottawa, Canada Welch LLP Full time

    LOCATION - OttawaFIELD - AdministrationCATEGORY - Full-time PermanentTYPE - HybridCAREERS - CURRENT OPPORTUNITIESTechnical Writer **Choose Local, Choose Welch LLP** Headquartered in Ottawa, the key to our success is continually evolving to meet the needs of its employees, clients and the marketplace. With a full suite of professional services, ranging from...


  • Ottawa, Ontario, Canada CB Canada Full time

    Job Title: Senior Technical WriterWe are seeking a highly skilled Senior Technical Writer to join our team at CB Canada. As a Senior Technical Writer, you will be responsible for creating high-quality technical documentation for our clients in the Defence, Security, and Professional Services markets.Key Responsibilities:Develop and maintain technical...