Technical Writer

6 months ago

Ottawa, Canada NTT DATA Full time

**Role**: Technical Writer(s) Level 2 **Location**: Remote **Language**: Bilingual (English/French) **Security Clearance Required**:Reliability

**How You'll Help Us**:

- We are looking for a Technical Writer with 5+ years experience to work collaboratively with stakeholders in the development of technical documents.

**Why the Role Is Important**: Technical Writers are the core of everything we create, and your work is instrumental in our success. We strive to be the first firm clients think of when it comes to fulfilling their technology needs, and our best evidence is the successful project delivery supported by our technical writers.

**Once You Are Here, You Will**:Tasks may include but are not limited to the following**:

- Document help text, user manuals, technical documentation, web page content;
- review documentation standards and the existing project documentation
- Determine documentation requirements and makes plans for meeting them
- Gather information concerning the features and functions provided by the developers;assess the audience for the documents/manuals which are required and prepare a statement of purpose and scope for each;develop a table of content for each document/manual and write or edit the required content;
- Investigate the accuracy of the information collected by making direct use of the material being documented;
- Prepare or coordinate the preparation of any required illustrations and diagrams;
- design the layout of the documents/manuals; and use word-processing, desk-top publishing, and graphics software packages to produce final camera-ready copy.

**Mandatory Qualifications**:

- 5+ years experience within the last ten (10) years as a Technical Writer
- 3 projects, each with a minimum duration of six (6) consecutive months within the last 7 years utilizing all of the following technologies:

- Microsoft 365 Word, Excel, PowerPoint, Teams and Outlook
- University degree or college/CEGEP Diploma related to computer science, information technology, or engineering from a recognized post-secondary institution.
- A copy of the degree or diploma must be provided.

**Nice to Have**: Public Sector experience

**Ideal Mindset**:

- Lifelong Learner. You are always seeking to improve your technical and nontechnical skills.
- Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need.
- Listener. You listen to the needs of the customer and make those the priority throughout development.

About NTT DATA Services:
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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