Operations Administrator

1 month ago


Windsor, Canada TRIGO Full time
Overall Purpose of an Operations Administrator

Plan, direct, and coordinate administrative services of site or region; such as records, information management, data entry, and other office support services

Ensuring a high level of customer service for both internal and external customers

Support and contribute to the company Quality Policies and QMS

Reports to

Regional Manager/Site Manager

Responsibilities Client relationship & Business development
  • Provide paper and/or electronic data upon request
  • Data entry into customer portal
  • PO collection and submission
  • Follow up with clients for required documentation
  • Provide client reports as requested by them
Operations
  • Manage employee LOA's and attendance charts
  • Assist with recruiting as necessary
  • Data entry into company portal; data and hours verification
  • Management of Org, Comp Mentee, and Comp Matrix chart
  • Demonstrates commitment to reduce the risk of workplace accidents
  • Must comply with local and company Health & Safety legislation, laws, and policies
Organization & management
  • Ensure timely processing of payroll and invoicing
  • Electronically store all required job documents according to TRIGO filing conventions
  • Manage and upload client communication to client files
  • Purchase site and mission supplies and maintain expense report files
  • Maintain check log, copy and send all incoming checks to Harris Bank for deposit
  • Maintain contract logs including comparing logs to ensure goal of improving percentage of purchase orders received is met
  • Perform audits on all electronic job files to ensure required documents have been stored by all departments
  • Contact and dispatch inspectors to missions when needed
  • Manage monthly safety trackers and Site audit trackers ; ensuring targets are met
Technical
  • Time entry into company portal
  • Ensure hard copy data is filed per ISO standards
  • Verify EPIC entries, balance EPIC entries to Payroll Journals
  • Audit EPIC entries for accuracy
  • Prepare month end KPI report for Manager
  • Prepare monthly Site Ops meeting minutes and upload to system
Other
  • Any other duties as assigned
Knowledge, skills, abilities

Hard skills


Full proficiency in local language

Proficiency in English

Computer skills Microsoft Office (Excel basics), Outlook



Values & attitudes


Global team spirit

Team player

Caring for people

Open-minded

Excellence

Reactive

Resilient to pressure

Rigorous

Customer focus

Client oriented

Reliable & trustworthy

Flexible

Initiative

Autonomous

Innovative

Daring


Work experience

Overall recommendations


  • 2+ years of work experience/ administrative


Education background

Overall recommendations


  • High School diploma or equivalent




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