Fertility Program wait time Coordinator and Patient Navigator
3 weeks ago
Job Description
This is a Temporary Full Time position for months
Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 5, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.
Sinai Health is fully committed to a culture of belonging and an inclusive environment that attracts and retains a diverse workforce, at all levels of the organization, that reflects the communities we serve. We welcome applications from racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQ+ persons, and those from diverse backgrounds and experiences. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let us know through the Accommodation Phone Line at --0, ext. 0, or email .
Reporting to the Clinical Director. This role a key facilitator in managing the overall processes for Sinai Health related to Ontario Fertility Program, a key funded program that generates money for the hospital with supported volumes for fertility treatments. This will include managing a wait time list, calling patients to pull them in or re-evaluate their ability to proceed with treatment in collaboration with the multidisciplinary team. They also submit eligibility claims and communicate back to patients their status. Using standardized tools, this person will track their progress, contribute to BORN data, and help the patient understand what their next steps are in their fertility journey.
While ensuring timely, accurate and accessible information on the status of use of OFP funding, this role will support the Clinical Director to manage and support funded volumes, ensuring timely access to care for Sinai Health’s patients. The other significant aspect of the role is patient navigation and to help patients orient themselves to the sometimes complex fertility journey. This individual will act as a liaison to patients, answer questions, directing them to available resources.
Responsibilities
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