Community Liaison Officer

3 months ago


Prince George, Canada Drax Group Full time
About the Role: :

As the Community Liaison Officer, you’ll support a critical part of the Community Team that delivers community strategy for Drax Group in Canada. Within this role, you’ll help to build trust, and support the delivery of business objectives in Drax’s operating communities in northern BC, interior BC, and Alberta.

You’ll be responsible for promoting strong and effective communications and relationships between Drax and the local community, including participation in a local Community Advisory Panel. You will proactively build relationships with local community leaders, non-profit organizations, and traditionally under-represented voices within our operating communities. You will also be the first point of contact for a range of community enquiries.

As part of this role, you will work cross-functionally with our Sustainability and Corporate Affairs teams, including the Communications and International Affairs teams, to ensure close alignment of community engagement agendas. You will also work closely with the wider Community team and other Community Liaison Officers.

In addition, you’ll work with the Operations team members to address community concerns related to local plant operations. Coordinate with various internal teams to ensure a unified approach to community relations and corporate social responsibility efforts.

Who we’re looking for:

·Community Engagement: act as a bridge between the organization and the local community, fostering positive relationships, and maintaining a strong presence within the community.

·Communication: facilitate effective communication between community members and the organization, conveying information, updates, and resources in a clear and accessible manner.

·Needs Assessment: collaborate with community partners to identify their needs, challenges, and aspirations, and communicate these insights within Drax to inform program development and improvements.

·Resource Referral: provide information and referrals to community members seeking assistance or resources, connecting them with appropriate services or programs both within Drax's.

·Event Coordination: plan and organize community events, and meetings that promote Drax's community engagement, grant opportunities, and brand awareness.

·Data Collection: gather and maintain data on community demographics, concerns, and feedback to support evidence-based decision-making.

·Collaboration: collaborate with local community organizations, government agencies, and stakeholders to identify opportunities for partnership and collaboration on community initiatives.

Community Liaison Requirements and Qualifications

·Communication Skills: excellent verbal and written communication skills, with the ability to engage with diverse community members and present information effectively.

·Problem-Solving: Strong problem-solving skills and the ability to find creative solutions to community challenges.

·Cultural Competence: sensitivity to cultural diversity and an understanding of how cultural factors may impact community dynamics and interactions.

·Organizational Skills: effective organizational and time management skills to plan and execute community events and initiatives.

·Networking: strong networking abilities to connect with community leaders, organizations, and resources.

·Computer Skills: proficiency in basic computer applications and the ability to use digital tools for communication and data collection.

·Local Knowledge: familiarity with the local community, its demographics, and the social and economic challenges it faces.

Rewards and benefits:

As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get:

Benefits Plan with no waiting period

·RRSP - Registered Retirement Savings Plan (colleagues receive up to 6% matching)

·ESPP - Employee Stock Purchase Plan

·EFAP - Employee Family Assistance Program with Telemedicine Services

·Employer Provided Access to Health and Financial Apps

·Bonus per career level

We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come.

Together, we make it happen.

At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here.

Talk to us about flexible working

How to apply:

Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey.

If you want to find out more about Drax, check out our LinkedIn page to see our latest news.

We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email

If you’re an internal candidate, It’s important to speak with your current line manager about your career development and any internal role you’re applying for.

Please note that, in certain situations, the company may pay at a rate outside of the band for this role, where appropriate. Such a decision would take into account the candidate’s experience, skills and other relevant factors.

The advertized salary range relates to British Columbia and we provide it in accordance with the BC Pay Transparency Act. We recognize, however, that market forces often drive salaries in candidates’ home locations. Accordingly, the salary range may not apply outside British Columbia .

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