Service Writer
3 weeks ago
Service Writer
45 Lowson Crescent
Winnipeg, MB R3P 0T3
We are seeking a dedicated Service Writer to join our dynamic team. In this role, you will play a crucial part in enhancing customer satisfaction by efficiently processing requests and ensuring seamless communication between customers and our shop. Your attention to detail and commitment to providing exceptional service will be vital in maintaining our high standards.
Responsibilities
Processing customer requests. This includes obtaining customer and vehicle information, handling customer complaints, and communications between the customer and the shop. Performing unit intake process, which includes checking for previous repairs and checking for warranties. Providing updates to customers and maintaining communication with the customer on any changes to quotes or additional work required. Performing new unit check in process. Ensuring damages are recorded and signed off by the driver and necessary case files are started to obtain authorization on repairs. Reviewing repair orders to ensure complete and accurate information.Qualifications
Education & Experience:
1 to 2 years of experience in the automotive industry Experience in medium/heavy duty truck (or related) industry (to understand repair time length and how to manage work orders) would be an asset but is not required Customer service experience at an internal or external level is required Technical product knowledge is preferredSkills:
Strong customer service focus & ability to build relationships A team player that takes initiative and proves a good work ethic Possess strong listening, problem solving and decision making skills Basic computer experience: MS Word, Internet, email, keyboarding, data entry Organized, sets and meets priorities Strong attention to detail Ability to work with interruptionsHours: Monday to Friday, 9:30AM to 6:00PM
Why choose Maxim?
A competitive hourly wage Group benefits including health (drug card), dental & vision RRSP plan with company match Educational assistance plan Employee referral $$ bonuses Opportunities for advancement Strong team environment Support of a national companyMore about us:
Maxim Truck & Trailer is a leading Canadian heavy-duty truck and trailer dealership established in 1981 in Winnipeg, Manitoba. With 17 branches across Canada, from Vancouver to Montreal, the company employs almost 500 staff and serves a diverse clientele in sectors such as transportation, construction, agriculture, and government. Maxim specializes in the sale, leasing, rental, and servicing of both new and used trucks and trailers, representing brands like International Trucks and Great Dane Trailers. The company has successfully navigated economic challenges over the decades while maintaining a commitment to customer service and community involvement, positioning itself as a trusted partner in the industry.
-
Service Writer
1 month ago
Winnipeg, Manitoba, Canada Brandt Full timeService Writer Opportunity at BrandtWe are seeking a skilled Service Writer to join our team at Brandt in Winnipeg. As a Service Writer, you will play a crucial role in maintaining accurate and on-time reports and records for our Service Department.Key Responsibilities:Field internal and external customer inquiries related to the Service DepartmentOpen work...
-
Service Writer
5 months ago
Winnipeg, Canada Fort Garry Industries Full timeService Writer Winnipeg, MB Full-time Fort Garry Industries is Canada's most trusted truck andtrailer parts, sales and service provider. The Fort Garry Industries group ofcompanies has over 500 employees with locations across Canada. Withover 100 years of service under our belt,
-
Service Writer
5 months ago
Winnipeg, Canada Fort Garry Industries Full timeFort Garry Industries is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help...
-
Service Writer Position
4 weeks ago
Winnipeg, Manitoba, Canada Fort Garry Industries Full timeService Writer PositionFort Garry Industries is a leading provider of truck and trailer parts, sales, and service in Canada.We are seeking a skilled Service Writer to join our team in Winnipeg, MB.Key Responsibilities:Provide exceptional customer service and support to our clients.Assist in the preparation of estimates and work orders.Collaborate with our...
-
Service Writer Position
4 weeks ago
Winnipeg, Manitoba, Canada Fort Garry Industries Full timeService WriterFort Garry Industries is a leading provider of truck and trailer parts, sales, and service in Canada.With over 100 years of experience, our team of experts offers unparalleled service and support to our customers.As a Service Writer, you will play a critical role in ensuring our customers receive the best possible service and support.Key...
-
Writer
2 months ago
Winnipeg, Canada Manitoba Métis Federation Full time**MANITOBA MÉTIS FEDERATION** **WRITER** **September 26, 2024** **Posting #24-05-001 (REPOSTED)** The Manitoba Métis Federation (MMF) is the democratically elected National Government of the Red River Métis, also known as the Manitoba Métis. The Red River Métis are a distinct Indigenous Nation and People, and Canada's Negotiating Partners in...
-
Service Writer
7 months ago
Winnipeg, Canada Brandt Full timeBrandt is currently seeking a Service Writer for our Winnipeg, MB location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. Duties & Responsibilities - Fields internal and external customer inquiries to the Service Department - Opens...
-
Service Writer
7 months ago
Winnipeg, Canada CDC Computers Full time**About CDC Computers**: CDC Computers, a leader in the computer technology sector, is dedicated to providing top-notch service and cutting-edge solutions to our clients. We pride ourselves on a dynamic work environment that fosters professional growth and innovation. We are currently seeking a Service Writer / Computer Technician to join our dynamic team...
-
Service Advisor/service Writer
5 months ago
Winnipeg, Canada Fountain Tire Full timeOverview: Put yourself in the driver’s seat and get some traction at Fountain Tire Inksbrook (165 Inksbrook Drive). We are currently looking for a full time ** Service Advisor/Writer**! As part of the front-line staff, the Service Advisor/Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will...
-
Creative Writer and Editor
5 months ago
Winnipeg, Canada Vtech Solution Inc Full timeHi, This isAnjali from vTech Solution, Inc. Hope you are doing well. Wish to check if you would like to consider below job: If yes, kindly send me a copy of your resume in word format and work authorization status details. **Role**: Creative Writer and Editor (Remote) **Location**: Winnipeg, Manitoba **Mode**: Remote **Weekly Hours**:37.5...
-
Service Writer
5 months ago
Winnipeg, Canada Calmont Leasing Full timeWe are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...
-
Service Writer
1 month ago
Winnipeg, Canada Brandt Full timeBrandt is currently seeking a Service Writer for our Winnipeg location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. Duties & Responsibilities Fields internal and external customer inquiries to the Service Department Opens work...
-
"Service Writer
2 weeks ago
Winnipeg, Manitoba, Canada Fort Garry Industries Full timeService Writer Role OverviewFort Garry Industries is a trusted provider of truck and trailer parts, sales, and service.We are seeking a Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, processing orders, and coordinating with our sales and service teams.Key Responsibilities:Process...
-
Service Writer
21 hours ago
Winnipeg, Canada CPB Equipment Full time**Company**: CPB Equipment Limited manages the maintenance, purchasing and Life cycle cost management for over 1400 pieces of equipment for 8 heavy civil construction companies in underground, roadwork, piling, crushing, and general contracting. **Description**: CPB Equipment Limited is seeking a highly motivated professional Service Writer/Advisor person....
-
Service Writer
5 months ago
Winnipeg, Canada CPB Equipment Full time**Company**: CPB Equipment Limited manages the maintenance, purchasing and Life cycle cost management for over 1400 pieces of equipment for 8 heavy civil construction companies in underground, roadwork, piling, crushing, and general contracting. **Description**: CPB Equipment Limited is seeking a highly motivated professional Service Writer/Advisor person....
-
Service Writer
6 months ago
Winnipeg, Canada CPB Equipment Full time**Company**: CPB Equipment Limited manages the maintenance, purchasing and Life cycle cost management for over 1400 pieces of equipment for 8 heavy civil construction companies in underground, roadwork, piling, crushing, and general contracting. **Description**: CPB Equipment Limited is seeking a highly motivated professional Service Writer/Advisor person....
-
Service Writer, Internal Customer
4 weeks ago
Winnipeg, Canada Maxim Truck and Trailer Full time**Service Writer** 45 Lowson Crescent Winnipeg, MB R3P 0T3 We are seeking a dedicated **Service Writer** to join our dynamic team. In this role, you will play a crucial part in enhancing customer satisfaction by efficiently processing requests and ensuring seamless communication between customers and our shop. Your attention to detail and commitment to...
-
Content Writer
5 months ago
Winnipeg, Canada Vincent Design Inc Full time**Content Writer** **JOB DESCRIPTION** Position reports to**:Creative Director** **Overview**: The Content Writer is a passionate creative thinker with a proven track record in copywriting for businesses and their brands, who will ensure that our clients are provided with impactful, strategic, and targeted solutions that meet and surpass our clients’...
-
Service Writer
3 weeks ago
Winnipeg, Manitoba, Canada Maxim Truck and Trailer Full timeAbout the Role:We are seeking a dedicated and detail-oriented Service Writer to join our team at Maxim Truck and Trailer. As a Service Writer, you will play a crucial part in enhancing customer satisfaction by efficiently processing requests and ensuring seamless communication between customers and our shop.Key Responsibilities:Process customer requests,...
-
Parts Person
5 months ago
Winnipeg, Canada Auto Show Sales & Finance Full timeJob Overview: We are seeking a skilled Parts Coordinator & Internal Service Writer to join our team. No selling is required in this role, our service department operates primarily in preparing the dealership's vehicles for sale. You will be responsible for tracking of parts ordered, received, returned, and allocated out to service orders. You'll also be...