Service Writer
6 months ago
Fort Garry Industries is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada.
With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success
**Fort Garry Industries has an exciting opportunity for a Service Writer to join our team at our Winnipeg location.**
**What You Will Do**:
- Assist customers with determining the nature of their repair issues.
- Secure agreement from customers before repairs. Review cost estimate and approximate time when work will be completed on the vehicle.
- Obtain customer and vehicle data, schedule required maintenance orders.
- Communicate progress of repairs and any need for additional work.
- Provide details to customers, including additional costs and time of repairs.
- Document repair orders.
- Other duties as assigned.
**What We Require**:
- High school diploma, GED, or other high school equivalence certificate
- Excellent customer service skills - dedicated to exceeding expectations of internal and external customers.
- Strong written and verbal skills - ability to write and speak succinctly with customers and colleagues.
- Previous experience as a service writer or advisor an asset
- Heavy duty parts knowledge or background an asset.
**What We Offer**:
- **A Highly Competitive Wage - eligible for a yearly bonus**:
- An Extended Health Care Plan which includes;
- Dental/Vision Benefits
- Health Spending Account
- Sick Pay Allowance
- Employee and Family Assistance Program
- Investment Opportunities
- A Continuous Learning Environment
- A Casual Dress Code
- A Fun and Supportive Work Environment
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Service Writer
6 months ago
Winnipeg, Canada Fort Garry Industries Full timeService Writer Winnipeg, MB Full-time Fort Garry Industries is Canada's most trusted truck andtrailer parts, sales and service provider. The Fort Garry Industries group ofcompanies has over 500 employees with locations across Canada. Withover 100 years of service under our belt,
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