Service Writer
3 weeks ago
**About CDC Computers**:
CDC Computers, a leader in the computer technology sector, is dedicated to providing top-notch service and cutting-edge solutions to our clients. We pride ourselves on a dynamic work environment that fosters professional growth and innovation.
We are currently seeking a Service Writer / Computer Technician to join our dynamic team in Winnipeg. This role involves a combination of customer service and technical expertise to ensure the highest level of client satisfaction.
**Key Responsibilities**:
- Engage with customers to understand their service needs and provide knowledgeable solutions.
- Diagnose and repair various computer systems and peripherals.
- Prepare detailed service reports and maintain accurate service records.
- Work collaboratively with the service team to manage workflow and ensure timely completion of tasks.
**Qualifications**:
- Proven experience as a Computer Technician or similar role.
- Strong understanding of computer systems, hardware, and software.
- Excellent problem-solving and customer service skills.
- Ability to work effectively in a team environment and manage multiple tasks.
- Strong communication skills, both written and verbal.
**Benefits**:
- Competitive salary.
- Performance-based bonuses.
- Opportunities for professional development and growth.
- A supportive and dynamic work environment.
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