Solis - Patient Services Specialist

1 month ago

Red Deer, Canada FYidoctors Full time

Why You Should Join Us:

With over 50 partner locations across Canada, Consumer's Optical is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, and we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.

Our locations carry Canada's largest selections of designer eyewear. At Consumer's Optical, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.

Join our team at Consumer's Optical and help us in creating a remarkable customer experience and finding a frame for every face.

How You'll Benefit:

· A comprehensive total rewards package

· Competitive wage and benefits 

· Rapid and continued growth, ensuring a constantly challenging and rewarding environment 

· A workplace culture fosters a sense of collaboration 

· Ongoing training and development opportunities 

The Role:

Our location is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Service Specialist.

The  Patient Service Specialist plays a critical role within Consumer's Optical and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.

This position is a full-time, permanent role working up to 30-40hours per week, Sundays to Saturdays.

  What Will You Be Doing?  

· Warmly greeting customers as they enter our store

· Communicating with customers in person, by phone, and by email

· Billing the customer, their medical service provider and other third parties

· Managing appointment bookings, prescription printouts and billing and payments

· Upholding excellent customer service standards using your charisma and problem-solving skills 

  What Do You Bring?

· Passionate about customer experience; a great communicator who can provide exceptional interactions with customers

· Committed to excelling as a member of a high performing team

· Able to multi-task in a fast-paced environment

· Good computer knowledge, including Microsoft Office Suite

· Previous retail experience an asset

We appreciate your interest in Solis Optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information.

  • Solis - Optical Associate

    3 months ago

    Red Deer, Canada Solis Optics Full time

    When you join Solis Optics, you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally. **Why You Should Join Us**: With over 50 partner locations across Canada, Solis Optics is a whole new way to look at glasses. Our locations are your...

  • Solis - Optical Associate Casual

    3 months ago

    Red Deer, Canada Solis Optics Full time

    When you join Solis Optics, you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally. **Why You Should Join Us**: With over 50 partner locations across Canada, Solis Optics is a whole new way to look at glasses. Our locations are your...

  • Solis - Client Services Associate

    1 month ago

    Red Deer, Alberta, Canada FYidoctors Full time

    Why You Should Consider Joining Us: At Solis Optics, we are redefining the eyewear shopping experience across Canada. Our network of retail optical shops is dedicated to providing customers with a curated selection of stylish and affordable eyewear. We pride ourselves on offering the largest variety of designer glasses in the country. At Solis Optics,...

  • Solis - Service Excellence Representative

    1 month ago

    Red Deer, Alberta, Canada FYidoctors Full time

    Why You Should Consider Joining Us: At Solis Optics, we are redefining the optical retail experience with over 50 partner locations across Canada. Our commitment is to provide our customers with a carefully curated, enjoyable, and affordable shopping journey. We proudly offer Canada's most extensive selection of designer eyewear. At Solis Optics, we...

  • Solis - Optical Associate

    3 weeks ago

    Red Deer, Canada Solis Optics Full time

    If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at our Bower Place Mall. **Why You Should Join Us**: With over 60 partner locations across Canada, Consumer's Optical is a whole new way to look at glasses. Our locations are your...

  • Business Development

    3 months ago

    Red Deer, Canada Solis Energy Full time

    At Solis Innovations / Solis Energy, we are dedicated to advancing energy solutions and innovations for a rural Albertians. Our team is composed of passionate professionals who are committed to developing cutting-edge technologies and delivering high-quality energy solutions to our clients. Join us in our mission to revolutionize the energy industry. **Who...

  • Optical Sales Associate

    3 months ago

    Red Deer, Canada Solis Optics Full time

    **Why You Should Join Us**: With over 60 partner locations across Canada, Solis Optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, and while the name on the door might change, we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience. Our...

  • Solis - Customer Care Representative

    1 month ago

    Red Deer, Alberta, Canada FYidoctors Full time

    If you are enthusiastic about fashion and enjoy assisting clients in discovering their ideal eyewear, along with having a background in retail customer service, we invite you to consider a position with us as a Customer Care Representative. At Solis Optics, we believe this is more than just employment. We prioritize our team members and provide a robust...

  • Patient Service Specialist

    3 days ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    2 days ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    4 days ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    4 days ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    6 hours ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    5 days ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    6 days ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    1 day ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Patient Service Specialist

    1 day ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Warmly greet customers and provide a welcoming...

  • Solis - Customer Care Representative

    1 month ago

    Red Deer, Alberta, Canada FYidoctors Full time

    Why Join Our Team: At FYidoctors, we are redefining the optical retail experience across Canada. Our network of partner locations is dedicated to providing customers with a curated selection of eyewear in a welcoming environment. We pride ourselves on offering an extensive range of designer glasses, ensuring that everyone can find their perfect pair at...

  • Patient Service Representative

    1 week ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled Patient Service Specialist to join our team at Consumer's Optical. As a Patient Service Specialist, you will play a critical role in delivering world-class service to our customers.Key Responsibilities:Warmly greet customers as they enter our storeCommunicate with customers in person, by phone, and by...

  • Patient Service Representative

    1 week ago

    Red Deer, Alberta, Canada FYidoctors Full time

    About the Role:We are seeking a highly skilled Patient Service Specialist to join our team at Consumer's Optical. As a Patient Service Specialist, you will play a critical role in delivering world-class service to our customers.Key Responsibilities:Warmly greet customers as they enter our storeCommunicate with customers in person, by phone, and by...