Manager, Corporate Investigations

6 months ago

Toronto, Canada Rogers Communications Full time

 

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story

 

 

The Corporate Investigations (CI) Manager will be one of the senior members of the CI team, reporting to the Senior Director of Corporate Security Services and is responsible for conducting investigations, responding to risk incidents with a higher degree of complexity, and providing investigative and risk advice to colleagues and management.

We’re seeking someone with a genuine passion and an in-depth understanding of private and public sector investigations. An expert with a proficient understanding of criminal investigations, including conducting threat assessments and collaborating with Law Enforcement agencies, forensic experts, and legal professionals.

 

What you'll do

  • Conduct a wide range of investigations on behalf of the various business units within Rogers, including high-risk and sensitive investigations such as employee and vendor fraud, code of conduct violations, threats, and workplace harassment cases.

  • Manage civil and criminal cases as the lead liaison with Law Enforcement Agencies.

  • Assess and investigate allegations received through the internal ‘whistle-blower’ hotline.

  • Provide tactical advice and operational support to management in responding to various security incidents.

  • Be available to provide rotational on-call duties and respond to allegations and incidents outside of normal business hours.

  • Maintain a strong network of internal and external relationships to promote an appropriate exchange of information and ideas.

  • Prepare and deliver concise reports that accurately articulate investigative findings in an unbiased and professional manner.

  • Conduct investigations with discretion and ensure confidentiality is maintained throughout the investigation process.

  • Identify policy and procedural gaps and prepare management reports with recommendations to ensure that there is no recurrence, and the overall risk is mitigated.

  • Assist Corporate Investigations in producing monthly and quarterly reports for senior management.

 

What you''ll bring

  • Minimum of 10 years of public or private sector investigative or related experience with an emphasis on fraud, theft, privacy, risk assessments and customer impacting scams.

  • Well-established network of private and public sector investigations relationships/contacts including law enforcement agencies and other legal professionals.

  • Strong knowledge of privacy legislation, including PIPEDA, Criminal Code of Canada, the Canadian court system, and rules of evidence.

  • Demonstrated ability to conduct effective interviews of victims, witnesses, and suspects.

  • Strong relationship management skills to partner with a wide variety of internal and external stakeholders to facilitate the communication and discussion of information/issues/ideas.

  • Strong project, time, and organizational management skills – ability to multi-task and deliver on a variety of planned initiatives and strategies, while also responding to unplanned events and issues.

  • Strong office software skills (Word, Excel, PowerPoint).Technical aptitude to learn Rogers’ internal systems used for investigations.

  • Certified Fraud Examiner (CFE) designation or equivalent experience

  • English is essential however, bilingual (French) is preferred.

 

 

​
Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Finance & Accounting & Corporate Security
Requisition ID: 305894
 

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