Service Delivery Advisor
4 weeks ago
QUALIFICATIONS
Education and Experience
This position requires the completion of a grade twelve diploma accompanied by one to three years of job related experience, or an equivalent combination of education and experience.
Key Occupational Skills
Strong English oral and written communication skills Provide excellent customer service and engage members Strong ability to problem solve and multi-task in a fast paced environment Strong ability to navigate between computer software with above average typing skills Understanding of credit union operation and knowledge of credit union “self-serve” technology (ATM, telephone banking, Internet banking) Financial product knowledge would be an asset Experience in a call centre environment would be an assetSuccessful candidates must be able to work from Monday to Saturday during Member Communication Centre business hours.
WHO WE ARE?
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