Automotive Service Advisor
3 weeks ago
Job Summary:
**Responsibilities**:
- Greet customers and provide a warm welcome
- Listen to customers' concerns and accurately document issues with their vehicles
- Communicate vehicle maintenance and repair recommendations to customers
- Estimate costs and provide quotes for services
- Schedule service appointments and follow up with customers on the status of their vehicles
- Upsell additional services or products based on customers' needs
- Coordinate with service technicians to ensure timely completion of repairs
- Handle cash transactions and maintain accurate records
Qualifications:
- Extensive background in customer service, preferably in a dealership or automotive repair setting is beneficial, but not required
- Strong sales skills with the ability to upsell services and products
- Excellent communication and interpersonal abilities
- Proficient in cash handling procedures
- Strong ability to work in a fast-paced environment and multitask effectively
This position is Monday thru Thursday from 8am - 6pm and Friday's from 8am - 5pm. Overtime pay is granted for the additional hours worked exceeding 40 hours.
Pay: $34,000.00-$65,000.00 per year
Schedule:
- 10 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime pay
**Experience**:
- service advisor: 3 years (preferred)
- Customer service: 4 years (required)
Work Location: In person
Application deadline: 2024-05-31
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