Automotive Service Advisor
3 weeks ago
Job Summary:
We are seeking a skilled Service Advisor to join our team. The Service Advisor will act as the liaison between customers and our service technicians, ensuring excellent customer service and efficient vehicle maintenance.
**Duties**:
- Greet customers and assist them in scheduling service appointments
- Listen to customers' concerns about their vehicles and accurately document issues
- Provide detailed explanations of necessary repairs and services to customers
- Generate repair orders and communicate with the service team to ensure timely completion of work
- Maintain customer records and follow up with customers post-service
**Skills**:
- Strong mechanical knowledge to understand vehicle issues and repairs
- Background in automotive repair or dealership environment preferred
- Proficiency in cash handling procedures
- Ability to work collaboratively with mechanics and other team members
- Exceptional customer service skills to build rapport with clients
- Sales skills to effectively communicate service recommendations
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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