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Learning Consultant
4 months ago
What you'll do
As a member of the Learning & Development team the Learning Consultant is responsible for the instructional design and development of training materials for Canadian Tire Retail (CTR) employees. Content areas include, but are not limited to, technical training (i.e.: IT reference guides, operations, and product knowledge) and soft skills training (i.e.: customer service, communication and sales). The Learning Consultant works closely with Senior Change Consultants, Senior Retail Integration Consultants and Web Designers. The role reports directly to the Manager, Retail Learning & Development.
Source relevant content from Subject Matter Experts (SMEs) and any other appropriate sources to address identified gaps.
Design and develop blended learning solutions including: eLearning, training video scripts, print materials and performance support tools based on accepted instructional design principles.
Create instructionally sound training materials that support the objectives identified by the Senior Change Consultants in the Learning Strategy.
Develop content that encourages active learning, retention and improved performance on the job.
Collaborate with Web Designers to ensure learning materials are developed with a focus on optimal learner experience and usability.
Cultivate positive, collaborative working relationships at all levels across the organization.
What you bring
Post-secondary degree in Adult Education and Instructional Design, or an equivalent combination of training and education.
1-3 years’ experience in an instructional design role or equivalent.
Excellent communication skills. Written and verbal, as well as interpersonal skills.
Knowledge of principles of adult learning theory, training and development techniques.
Experience in designing training programs for a variety of delivery methods including eLearning, self-directed learning, blended learning and on-the-job training / performance support.
Ability to manage multiple tasks and deliver results in a fast-paced and changing environment.
Proficient in Windows platforms (Word, PowerPoint).
Working knowledge of eLearning software (Storyline, Captivate, Lectora, etc.).
Canadian Tire retail experience is considered an asset
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-NV1
À propos de nous
La Société Canadian Tire Limitée (Société) est l’une des entreprises les plus admirées et les plus respectées au Canada. Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché. Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l’entreprise. Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin, des programmes d’apprentissage offerts par l’entremise de l’Académie apprentissage Triangle, des programmes de participation aux bénéfices de Canadian Tire et des régimes de retraite et d’épargne pour les employés admissibles. Dans le cadre de notre programme amélioré d’avantages sociaux flexibles, nous offrons des avantages en matière de santé mentale et de bien-être total d’un montant de 5 000 $ par année aux employés admissibles et à leur famille, ainsi que des outils et des ressources en matière de santé mentale pour tous les employés. Joignez-vous à nous pour contribuer à améliorer la vie au Canada en incarnant et en mettant en pratique nos valeurs fondamentales : nous sommes des innovateurs et des entrepreneurs dans l’âme, les résultats nous motivent, l’inclusion est une nécessité, nous sommes plus forts ensemble et nous assumons notre responsabilité personnelle. C’est un moment particulièrement excitant pour vous joindre à la Société Canadian Tire et à sa famille d’entreprises, où les possibilités de carrière sont très variées Joignez-vous à nous, il y a une place pour vous ici
Notre engagement envers la diversité, l’inclusion et l’appartenance
Nous nous engageons à favoriser un environnement où le sentiment d’appartenance est florissant et où la diversité, l’inclusion et l’équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d’une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l’âge, de la capacité perçue, de la langue parlée, de l’orientation sexuelle et de l’identité de chacun. Nous sommes unis dans notre objectif d’être ici pour contribuer à améliorer la vie au Canada.
Accommodements
Nous tenons fermement à notre valeur fondamentale d’inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d’équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d’accommodements pour postuler à ce poste ou lors de l’entrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.
