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Service Support Assistant

4 months ago

Medicine Hat, Canada Western Tractor Company Inc. Full time
Service Support Assistant
Are you the master of clean?
 Do you prefer hands-on work with the potential to get a little dirty while on the job?
 Are you organized and detail oriented?

As a Service Support Assistant, you are treated as a crucial part of our customer service experience and are responsible for the final step of the Service Department’s interaction with the customer. You will clean and detail equipment to ensure it is presented to customers in pristine condition.

What Does A Service Support Assistant Do?   
  • Washes and details the interior and exterior of Agriculture and Turf equipment
  • Regularly completes general shop, building, and yard maintenance.
  • Keeps the Wash Bay clean and organized, including cleaning equipment and tools after use.
  • Picks up and delivers equipment.
  • Provides support to the Shop Foreman and Service Technicians as required.


Requirements What You Bring To The Table
  • Ability to operate equipment including a commercial pressure washer and other hand tools
  • Valid Class 5 Driver’s license 
  • Physically capable with the ability to lift up to 50 lbs.
  • Basic computer skills
  • Team player with excellent listening skills
  • Ability to work independently with a high attention to detail
  • Excellent time management skills with the ability to be adaptable
  • Great attitude and self-motivated

The Following Would Be An Asset (But Not Mandatory)
  • Previous detailing experience
  • Previous experience and knowledge of agriculture equipment, preferably John Deere


Benefits Reasons To Join Western Tractor  
  • We keep our team current by investing twice as much in training as any other JD dealer in  Southern Alberta both inside and outside of our dealership.
  • Comprehensive benefits package including an employer matched Registered Retirement Savings Plan.
  • We understand the importance of work-life balance and provide paid time off beginning at 3 weeks in your first year of employment.
  • A competitive compensation scale, incentive programs, and advancement opportunities.
  • We provide you with state-of-the-art agriculture equipment and technology to do your job.
  • And much more
Join us in revolutionizing the future of agriculture - where your skills have a direct impact on the success of farmers and the sustainability of our industry. We can't wait to welcome you to our team