Automotive Service Advisor
3 days ago
Role Overview
Chad's Auto Service Ltd is seeking a skilled Service Advisor to provide exceptional customer service and support in our automotive repair department.
Key Responsibilities
- Greet customers and assist them with their service needs, ensuring a positive experience
- Collaborate with technicians to define the scope of repair and provide accurate estimates and times for services
- Schedule service appointments and communicate with customers on the status of their vehicles
- Prepare invoices and quotes for customers, explaining the performed work and services provided
- Maintain accurate records and handle cash transactions efficiently
- Communicate effectively with the service team and mechanics to ensure timely completion of work
- Identify and communicate additional work required as needed
Requirements
- Previous experience in a dealership or automotive repair environment preferred
- Strong mechanical knowledge to effectively communicate with technicians and customers
- Ability to handle cash transactions accurately and maintain accurate records
- Strong communication and interpersonal skills
- Willingness to learn and adapt to new processes and technologies
Work Environment
- Monday-Friday, excluding holidays
- In-person work location
Compensation
- $20.00-$35.00 per hour
- 40 hours per week
Experience
- Service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Job Type
- Full-time
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