Automotive Service Advisor
1 day ago
Job Summary
Chad's Auto Service Ltd is seeking a skilled Automotive Service Advisor to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for greeting customers, assisting with their service needs, and ensuring a positive experience.
Key Responsibilities
- Greet customers and assist them with their service needs
- Define the scope of repair with the customer
- Schedule service appointments and follow up with customers on the status of their vehicles
- Provide accurate estimates and times for repairs and maintenance services
- Communicate effectively with the service team and mechanics to ensure timely completion of work
- Communicate to the customer any additional work that may be required as identified by the technician
- Prepare invoices and quotes for customers
- Explain the performed work and invoice to the customer
- Update inventory as needed
- Handle cash transactions and maintain accurate records
Requirements
- Previous experience in a dealership or automotive repair environment is preferred
- Strong mechanical knowledge to effectively communicate with technicians and customers
- Mitchell 1 ProDemand experience preferred
- Ability to handle cash transactions accurately
- Strong communication and interpersonal abilities
- Willingness to learn and adapt to new processes and technologies
Work Environment
Monday-Friday, except holidays
If you are passionate about automotive, enjoy working with people, and love working in a positive and honest work environment, we would love to hear from you.
Job Type: Full-time
Pay: $20.00-$35.00 per hour
Expected hours: 40 per week
Experience:
- Service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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