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Overnight In Room Dining Server

7 months ago

Whistler, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.

About the role:

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Full-Time Seasonal, Overnight In Room Dining Server.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

Hourly wage: $17.00 - $18.00 plus $2.00 per hour overnight shift premium

What you will do:

Deliver food orders to guest rooms, ensuring special needs or requests are met; verify completed kitchen orders with the order taker or the guest's original order, and transport items promptly for optimal food quality.

Greet guests, provide engaging descriptions of selected menu items including their origin, taste, and preparation methods; communicate options for tray and dishware removal, and respond to requests within established time standards.

Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations.

Anticipate guest needs, assess satisfaction, offer suggestions, and promptly address concerns and requests.

Close guest checks accurately, securing room numbers and signatures; handle voided checks or complimentary meals appropriately.

Adhere to Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct outlined in the Employee Handbook.

Foster a harmonious and professional work environment, collaborating effectively with co-workers and supervisors.

What you bring:

Preferred background in Hospitality Education.

Minimum of 2 years' experience in Food & Beverage, preferably in a luxury hotel or restaurant setting.

Demonstrated knowledge and passion for all aspects of food and beverage.

Proficient command of the English language.

Attention to detail and strong problem-solving skills, coupled with a dedication to customer service.

Possession of the Serving it Right Certificate.

Ability to work overnight.

Eligibility to work in Canada.

What we offer:

Access to affordable shared staff accommodation.

Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.

Complimentary meal per shift in our employee dining room.

Paid time off; vacation days and additional floating holidays per year.

Excellent training and development program.

Employee gym and fitness classes such as Pilates and Yoga.

Discovery Nights at Four Seasons worldwide.

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Overnight In Room Dining staff to be flexible in working overnights, weekends and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it’s like to work for Four Seasons:

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook:

We look forward to receiving your application

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.