Server - Restaurant

3 months ago

Whistler, Canada Nita Lake Lodge Resort & Spa Full time

**Join Our Team as a Restaurant Server in The Den at Nita Lake Lodge**

**About Us**:
Nita Lake Lodge is a renowned 4-diamond boutique property nestled in the heart of Whistler. We pride ourselves on delivering exceptional service and creating memorable dining experiences for our guests. We are currently seeking enthusiastic and service-oriented individuals to join our team as a Restaurant Server in The Den.

**Position Summary**:
As a Den Server at Nita Lake Lodge, you will be responsible for providing top-tier customer service to our restaurant guests during dinner service. You’ll be an integral part of our Food & Beverage team, ensuring that every guest enjoys a seamless and exceptional dining experience. This role includes taking accurate orders, making menu recommendations, and maintaining the cleanliness and ambiance of the dining area.

**Key Responsibilities**:

- **Guest Service**: Deliver exceptional, warm, and professional guest service following Nita Lake Lodge’s standards.
- **Engagement**: Interact with guests, provide menu recommendations, and answer any questions about our offerings.
- **Order Management**: Take food and beverage orders accurately, input them into the system, and coordinate with the kitchen team to ensure timely service.
- **Cleanliness**: Maintain the cleanliness and presentation of the dining area, ensuring tables are set and sanitized.
- **Billing**: Present bills accurately, process payments, and handle cash/credit transactions in line with restaurant procedures.
- **Daily Duties**: Complete opening and closing duties as per the provided checklist.
- **Health & Safety**: Adhere to all Health & Safety protocols and be familiar with emergency procedures.
- **Professionalism**: Uphold the highest standards of personal grooming and professional appearance.
- **Team Collaboration**: Attend team meetings and training sessions and support your colleagues as needed.
- **Additional Duties**: Perform any other tasks assigned by management to ensure smooth restaurant operations.

**Requirements**:

- **Certification**: Valid **Serving it Right** certification.
- **Experience**: Minimum of **3 years of previous serving experience** in a fast-paced restaurant environment.
- **Skills**: Strong attention to detail, basic wine knowledge, and excellent communication, time management, and teamwork skills.
- **Professionalism**: Maintain a polished and professional appearance and demeanor at all times.

**Why Join Us?**
- **Dynamic Environment**: Be part of a vibrant and supportive team in an upscale dining setting.
- **Growth Opportunities**: We provide opportunities for career development and advancement within the hospitality industry.
- **Picturesque Location**: Work in the breathtaking natural beauty of Whistler, BC.
- **Employee Benefits**: Enjoy competitive compensation, employee perks, and benefits as part of the Nita Lake Lodge family.

**Job Types**: Full-time, Part-time

Pay: $17.40 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Retention bonus
- Tips

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- On call
- Weekends as needed

**Experience**:

- serving: 3 years (required)

Licence/Certification:

- Serving It Right (required)

Work Location: In person

Expected start date: 2024-09-09

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