B2B Account Development Representative

1 month ago

Vancouver, Canada Article Full time
DescriptionHi there, we’re Article.   We’re an online furniture company creating remarkably better furniture experiences one sofa at a time. And, as a Account Development Representative, you will oversee all outbound top-of-funnel sales team activities, including but not limited to initial prospecting, establishing first contact,  lead qualification, and customer onboarding through first purchase.
Why We Need You:
As a member of the B2B Sales team, you will play a pivotal role in executing outbound top-of-funnel sales activities focused on acquiring new outbound Article B2B members - you'll be the person who opens the doors for our Account Management team. Serving as the initial point of contact for prospective leads. What is even more exciting is that this is one of the first roles on the outbound team of our sales department at Article
Joining our team means embarking on a journey of professional development and career growth. You'll gain expertise in key areas such as account management, business development, customer relationship management, operational procedures, and product knowledge. Through hands-on experience and tailored training, you'll hone your skills and expand your capabilities, positioning yourself for success in your career endeavors.

About your team:
You will be reporting to the Manager, B2B Sales. You’ll work alongside a team of 3 Account Managers and 3 Sale Assistants, and an Inbound Account Development Representative. 
We are a hybrid team - you’ll be in the office 3 days per week at our Vancouver HQ (Required).
What You’ll Do:
  • Overseeing and executing all outbound top-of-funnel sales activities for B2B Sales
  • Utilizing prospecting tools to create lists of prospects that fit into the ideal customer profile
  • Establishing first contact with new prospects to gather additional information regarding current and/or potential needs to determine account viability and growth potential
  • Contacting prospects via cold calling, emailing, social selling, and in-person events, where appropriate
  • Introducing prospects to Article to convert them into managed accounts
  • Identifying prospect needs and customizing solutions based on those needs
  • Qualifying prospects and onboarding qualified prospects to customers, including management of the first sale. 
  • Proactively engaging those currently in the sales pipeline through activation initiatives. 
  • With the help of the Manager, B2B Sales, developing and tracking the effectiveness of outreach programs
  • Cultivating relationships with prospects using clear communication and a customer-obsessed CI mindset
  • Meeting activity targets as set out by the Outbound Sales Program
  • Working closely and collaboratively with the Manager, B2B Sales to develop and implement prospecting strategies, contributing to the continuous improvement of the outbound sales playbook
  • Reporting on outbound program success metrics with a high level of business acumen to influence business decisions
  • Reporting on front-of-funnel trends and assisting with recommendations to continuously improve acquisition processes. 

Who You Are:
  • Self-starter who has a desire to learn, grow, and excel in their role
  • Comfort and desire for cold calling and outreach
  • Excellent sales and customer service skills.
  • Excellent verbal and written communication skills.
  • Solutions and goal-oriented mindset
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Legally able to work in Canada
  • Completion of criminal background check


Perks & Benefits:Life:
  • 15 days of vacation*
  • 6 well-being (sick) days 
  • 1 Inclusion and Diversity Day
  • Hybrid work with 3 days a week in the office
  • Work remotely (anywhere in the world) for up to 3 weeks
  • 4% RRSP matched contributions through Wealthsimple
Total Health:
  • Excellent extended health and dental benefits packages
  • $1000 health/lifestyle spending account* for your total physical and mental well-being
  • TELUS Health App
    • Mental Health Assistance/Counseling 
    • Virtual medical appointments 
Office Space:
  • The Article HQ is a converted warehouse, with an open accessible layout, where you can work from an Article sofa, collaboration spaces, or a private meeting room
  • Standup desks can be requested
  • Well-stocked kitchens filled with snacks, premium coffees and teas (and ALL the milks)
  • Onsite fitness equipment, change rooms with showers (towel service), and indoor secure bike storage
  • A dog-friendly office. If you have a well-behaved, well-socialized pup, they’re welcome too
Extra:
  • 45% discount (15% for friends and family, too) on our whole product offering
*Prorated 

The expected salary is $56,000 to $66,000. The actual base pay can increase beyond this range and will be based on various factors, including transferable skills, training and certifications, work experience, business needs, and market demands.  Hi there, we’re Article.  Since 2013 we’ve been redefining the furniture industry one sofa at a time. 
  • Vancouver, Canada is home to our HQ (and our first retail store)
  • Ho Chi Minh City, Vietnam is home to our Asia HQ
  • Our US and Canadian logistics network serves our customers coast to coast.

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