Operations Administrator
3 weeks ago
SUMMARY:
Tomlinson Environmental Services Ltd. is currently seeking an individual to join our operations team in Kingston, ON. Reporting to the Operations Manager, this role provides a critical service to the Operations team by assisting with daily scheduling and dispatching of manpower, coordinating appropriate resources for specified jobs, ensuring all equipment & associated documentation is kept up to date and oversee our end-of-day processes. This is a full-time position.
Location: 633 Fortune Crescent, Kingston, ON
PRIMARY RESPONSIBILITIES:
At a high level, the Operations Administrator is responsible for:
Daily Route closing, route audits, and route optimization Control inbound/outbound loads coming through scale Communicate with yard personnel of inbound activity on site Administer & support garage staff (maintenance work orders, parts/service purchase orders) Work with Operations Manager to manage bin/asset inventory Provide excellent service to both internal & external customers Communicate with customers as required to clarify & determine service needs Communicate with Sales team to inform them of any issues that arise that impact task completion Communicate with internal departments such as Sales and Accounting to resolve problems or complaints Review, manage & resolve formal customer issues in a timely manner Monitor drivers’ progress to ensure daily pick-ups are completed Coordinate 3rd party trucking and contractors when and as required Other duties as assignedWORKING CONDITIONS:
Office environment; long periods of sitting may be required Fast-paced environment Working under pressure Tight deadlines; flexible hours and availability requiredQUALIFICATIONS AND EXPERIENCE:
Competent in using Microsoft Excel, Word and Outlook Previous dispatching experience in a fast-paced environment is considered an asset SAP experience is an asset Bilingualism is considered an asset Data entry accuracy required Understanding of Hours of Service, understanding of Transportation of Dangerous Goods, Regulation 347 (including manifesting requirements) and Certificate of Approvals would be an asset Excellent interpersonal, time management and prioritization skills Strong organizational skills with demonstrated ability to balance multiple priorities, ensuring timely and accurate completion of tasks Strong written and oral communication skills Demonstrate problem solving, trouble shooting and negotiating skills Ability to collaborate as part of a team and have a “can do” attitude Self-motivated, able to work with minimal supervision Adaptable and flexible to changing requirements of the job Pleasant but confident demeanor over the phone and emailsTOMLINSON OFFERS :
Competitive wages Bonus programs Employer paid health and dental benefits Extensive training programs and tuition reimbursement Retirement benefits program Family-oriented team environment Employee discounts and other rewards programs-
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