Service Dispatcher

4 weeks ago


Ottawa, Canada Myers Automotive Group Full time

Title: Service Dispatcher

Location: Myers Barrhaven Hyundai

About Myers

Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We sponsor teams and charity events. We are the community we serve.

We stand behind a solid reputation that we built the “hard way”: By attracting the best staff and the best customers, from one generation after another. From founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has unwaveringly committed to Ottawa. This dedication fueled Myers' growth to a robust enterprise with 16 dealerships and 3 CARSTAR collision centres, employing nearly 1,000 staff.

Come join our team

What you will do:

Process all warranty claims to Hyundai Canada Understand and explain Hyundai policies as they apply to various claims. Submit daily claims on strict timelines. Delegate all work to shop technicians. Handle all internal work orders. Motivate shop staff to meet shop productivity and efficiency goals.

 For this role, come equipped with:

A valid driver’s license. A minimum grade 12 diploma or equivalent. Reynolds and Reynolds experience is an asset, but not required. Experience using ERAccess is considered an asset. Bilingualism is an asset but not required. Knowledge of automotive mechanics. Organizational skills and a strong attention to detail. The ability to maintain strict deadlines. The ability to work as part of a team and independently.

Please note: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

Bonus incentive plans (where applicable) Career mobility Flexible benefits Paid leaves Commission package (where applicable), Good work/life balance Robust health & well-being initiatives On-going training.

Don't check off every single bullet point? At Myers, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align.

Qualified applicants can apply in confidence to:

Nicola Braithwaite – Service Director – at


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