Dispatcher

6 months ago

Ottawa, Canada Ottawa Community Housing Full time

**Who we are**:
Ottawa Community Housing Corporation (OCHC) is the largest community housing provider in Ottawa and the second largest in Ontario. We are a non-profit organization providing social and affordable housing to more than 32,000 tenants within various communities. We aim to be a leader at providing safe and affordable homes to tenants in our communities in the City of Ottawa.

OCHC has been recognized as one of the National Capital Region’s Top Employers for seven years in a row due to its innovative and proactive programs on diversity, equity, and inclusion, employee health and wellness and corporate culture.

OCHC is committed to creating equal opportunities for all employees and celebrates the diversity of its workplace as it mirrors the diverse communities within our beautiful city. By working together, we foster the growth of our team as well as the communities we serve.

**WE ARE PROUD BECAUSE EVERY DAY WE MAKE A DIFFERENCE**

**What we offer**:
Being an employee of OCHC you will have the chance to make a positive impact where it matters and help your community in more than one way On top of that, you will have access to a comprehensive and competitive compensation & benefits package, flexible work options, professional development, health & wellness programs and more

**What we **seek**:
OCHC is currently seeking a dedicated Dispatcher to assist the Community Safety Services and After-Hours Service Delivery teams by providing dispatching services that support the safe and effective responses to calls for services related to security, maintenance, and parking. Under the guidance of the Manager, Community Safety Services Operations, the Dispatcher will receive and prioritize calls, gather and communicate information to team members and ensures the appropriate documentations of each call while showing compassion towards our tenants.

**Dispatcher with OCHC**:
Communicating, understanding, and resolving our tenants’ concerns is a main priority for our organization. As the Dispatcher, you will be at the forefront of our mission to provide solutions for our tenants by collaborating with Community Safety and Operations team, emergency services, and approved contractors. You will be the voice that connects our vibrant community and brings the vision of our organization into reality by ensuring that our community members are safe, acknowledged, and supported.

**As a **Dispatcher**, **some of the things you do will include**:

- Receive requests for service and supports OCHC’s response through dispatch and ongoing support of required resources
- Prioritize requests for service with consideration to guidelines, urgency, safety of staff and public
- Support the ongoing coordination of dispatched staff and contracted services
- Use applicable software and communication technology to ensure accurate and timely retrieval and documentation of all required information
- Understand, explain, and support adherence to procedures and directives by staff in the field
- Communicate with appropriate emergency services for assistance as needed
- Receive and respond to or transfer calls of an administrative nature from internal staff
- Monitor equipment used, report problems and provide support as required

**As a CCO, you can look forward to**:

- A fast-paced environment filled with exciting challenges to overcome
- A supportive team to help you when needed
- Opportunities for growth and career advancement
- Becoming the trusted ally of our tenants and help our communities

**What you bring**:
Education & Experience:

- Completion of Grade 12
- A minimum of two (2) years of experience in dispatching in a law enforcement or security services environment
- Knowledge of dispatch practices and services
- Knowledge of geographical areas serviced by OCH, map reading, telephone etiquette, radio protocol, operation of two-way radio
- Knowledge of phonetic alphabet and various terminology and codes used by emergency services personnel
- Knowledge of factors present in tenant populations in social housing

**Skills and abilities**:

- Outstanding interpersonal and communication skills (verbal and written)
- Able to identify problems accurately and identify solutions
- Ability to prioritize and coordinate multiple calls
- Ability to draw information from various sources
- Ability to exercise appropriate judgment
- Ability to follow protocols and instructions and work without close supervision
- Ability to work under pressure and maintain self-motivation
- Work in a confidential manner and demonstrate tact and diplomacy when dealing with sensitive issues
- Proficiency in the use of information technology such as telecommunication equipment and computer systems
- Proficiency in English and French is required
- An ability to speak additional languages commonly used by OCHC’s tenants is an asset

**Other requirements**:

- Satisfactory Criminal Records Check
- Able to work rotational shifts (afternoons, nights, week

  • Dispatcher

    7 months ago

    Ottawa, Canada Lyssa corp Full time

    **Looking for a dispatcher for two different shifts Saturday to Tuesday 9am to 5pm, Monday - Fri 3pm to 11pm. Must have dispatching experience atleast 1.5 years** **Experience**: - Previous experience as a dispatcher or similar role in transportation or other related fields. - Knowledge of transportation dispatch systems. (i.e., AS400, SyteLine,...

  • Dispatcher

    6 months ago

    Ottawa, Canada Lyssa corp Full time

    **Looking for a dispatcher 3pm to 11pm in the OTTAWA area. Must have dispatching experience atleast 1.5 years** **Experience**: - Previous experience as a dispatcher (i.e., AS400, SyteLine, etc.) THIS JOB IS PAYING $ 17 PLUS COMMISSION - After 3 months can be hybrid position or potentially remote **Salary**: $17.00 per hour **Benefits**: - Dental...

  • Dispatcher

    2 months ago

    Ottawa, Canada Capital Taxi Ottawa Full time

    **Job Opening: Dispatcher at Capital Taxi** Location: 269 Hannah Street, Ottawa, Ontario, K1L 7N1 Employment Type: Full-time or part-time **Salary**: $25 CAD per hour About Us: Capital Taxi is committed to revolutionizing the taxi industry by enhancing our services to meet modern demands. With a fleet of over 350 vehicles, we employ cutting-edge...

  • Dispatcher

    7 months ago

    Ottawa, Canada Hansler industries Full time

    **About Hansler** Hansler is an industry leader in the materials handling industry, with a 60 year history of success and continuous improvement. With access to diverse range of equipment and resources, including New Sales, Used Sales, Rentals, Service, Parts, and Operator Training, we are here to build long lasting partnerships with our customers. **The...

  • Dispatcher

    4 months ago

    Ottawa, Canada Partners Power Full time

    Dispatcher for Automotive Parts Store - Monitor the location of 15-20 drivers - Communicating with brokers, carriers, and customers - Directing and organizing logistics activities. - Ensuring carrier compliance with company policies and procedures - Ensuring prompt receipt and delivery of equipment to and from customers - Coordinating deliveries with other...

  • Plumber Dispatcher

    6 months ago

    Ottawa, Canada Lyssa corp Full time

    **Looking for a dispatcher during the day shift in office position. Must have 2 years of dispatching experience** **Experience**: - Previous experience as a dispatcher (i.e., AS400, SyteLine, etc.) THIS JOB IS PAYING $ 17 PLUS COMMISSION - **Salary**: $17.00 per hour **Benefits**: - Dental care - Extended health care - Life insurance - Paid time off -...

  • Dispatcher

    6 months ago

    Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...

  • Dispatch Supervisor

    6 months ago

    Ottawa, Canada TST-CF Express Full time

    **About Us**: TST-CF Express has been an industry leader for over 95 years, specializing in Less Than Truckload (LTL) Freight. TST-CF Express is located across Canada wide, and through its strategic partnerships provides transportation services across North America. **Job Duties** - Manages the operations on the Dispatch Center and dispatch communication...

  • Dispatcher

    6 months ago

    Ottawa, Canada John the Plumber Ottawa Full time

    **About the Job**: Dispatcher / Customer Service Full-Time John The Plumber is hiring 1 full-time employee for customer service and dispatch.**REQUIREMENTS**: All of our requirements are soft requirements. No education, training, or certifications are needed. **We are looking for certain types of people**: - Friendly - Reliable - High Energy - Customer...

  • Service Dispatcher

    7 months ago

    Ottawa, Canada Genrep LtdLtee Full time

    **Service Dispatcher** **Company Overview**:GENREP has been a provider of Power Product solutions to Canadian businesses since 1983. Starting as a Service organization focused on maintaining Emergency Standby Generators, we have grown to an organization that provides end to end Generator and Engine solutions. Our experienced Service technicians are...

  • Weekend Dispatcher

    6 months ago

    Ottawa, Canada Perativ Full time

    **JOB SUMMARY** Since 2005, Access Cash, operating as part of Perativ, has developed a reputation as a market leader in ATM services and technology. Operating ATMs for banks (BMO, RBC, etc.) major retailers (Walmart, Rexall, Sobeys, etc.) and just about any other type of business you can imagine who would support at ATM, Perativ provides services to more...

  • Dispatcher

    6 months ago

    Ottawa, Canada Angel’s patient transportation Full time

    Dispatcher is responsible for the receiving and dispatching of requests for patient and student transfers in an effective and efficient manner. Responsible for preparing and issuing invoices to the clients and ensuring payment for invoices are received from clients. Provides the Angels Patient Transportation drivers by phone and/or text and provides the...

  • Dispatcher

    7 months ago

    Ottawa, Canada Angel’s patient transportation Full time

    Dispatcher is responsible for the receiving and dispatching of requests for patient and student transfers in an effective and efficient manner. Responsible for preparing and issuing invoices to the clients and ensuring payment for invoices are received from clients. Provides the Angels Patient Transportation drivers by phone and/or text and provides the...

  • Dispatcher

    1 month ago

    Ottawa, Canada Angel’s patient transportation Full time

    Dispatcher is responsible for the receiving and dispatching of requests for patient and student transfers in an effective and efficient manner. Responsible for preparing and issuing invoices to the clients and ensuring payment for invoices are received from clients. Provides the Angels Patient Transportation drivers by phone and/or text and provides the...

  • Dispatcher

    3 months ago

    Ottawa, Canada Waste Connections of Canada Full time

    Waste Connections of Canada an immediate opening for a **Dispatcher** to join our team in Ottawa, ONT. We are looking for a SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his/her team and community. **REQUIREMENTS**: - Develop routes for the following day based on orders received from Dynamics [SR];...

  • Dispatcher - Ottawa

    6 months ago

    Ottawa, Canada OMS Royal Drugs Full time

    Purpose: Under the management of the Delivery Supervisor, the employee will maximize fleet efficiency by scheduling and coordinating the delivery activities of drivers as trained and specified in the company's Policies and Procedures and Standard Operating Procedures. Job Title: Dispatcher Location: Ottawa Reports to: Delivery Supervisor No. of...

  • Plumbing Dispatcher

    6 months ago

    Ottawa, Canada Clean Water Works Inc. Full time

    Clean Water Works, a leading full-service environmental company, is looking for a Plumbing Dispatcher to join its team. **RESPONSIBILITIES**: - Coordinate and schedule daily tasks for plumbing technicians, including assigning work orders and dispatching technicians to job sites. - Communicate effectively with plumbers, customers, and other departments to...

  • Service Dispatcher

    6 months ago

    Ottawa, Canada S&R Mechanical Full time

    **S&R Mechanical **specializes in mechanical heating and plumbing in institutional, industrial, commercial and residential sectors. S&R Mechanical is built around a dynamic team of employees who respect and value one another. We are committed to be innovative industry leaders who are focused on providing solutions with everyone we partner with. We celebrate...

  • Dispatch Manager

    3 days ago

    Ottawa, Canada The Ottawa Flying Club Full time

    The Ottawa Flying Club is seeking a highly organized and proactive Dispatch Manager to lead our Dispatch and Line Staff team. This dynamic role requires exceptional communication, management, and organizational skills, as well as the ability to work collaboratively with Algonquin College and other key stakeholders. Location: Ottawa Flying Club, 20 Lindbergh...

  • Security Dispatcher/scheduler

    7 months ago

    Ottawa, Canada GardaWorld Full time

    **Are you ready to suit up?**: If you are looking for a job where you have significant responsibility, this is the one for you! As a Dispatcher, you will play a key role in communication between agents, customers and supervisors! We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation...