Intensive Case Management

4 weeks ago


Toronto, Canada Cooper's Full time

Our client has been providing supportive housing and shelter for over 35 years with a focus on the chronically homeless, people with complex mental health and addiction issues, and seniors.

Our clients operate from a harm reduction and client-centric approach as is looking for a dedicated Intensive Case Management Worker.

The position:

  • Support clients in their housing by assessing and supporting their needs
  • Facilitate tenant movement from shelters to secure long-term permanent housing
  • Assist tenants in maintaining housing
  • Work with site staff to develop outreach and needs assessment criteria
  • Knowledge of the RTA and Hostels Guidelines and Procedures
  • Knowledge of current housing and support agency providers appropriate to our tenants and residents
  • Ability to understand and assess the suitability of potential landlords and/or residences
  • Identify current issues, determine support necessary, refer and support clients in preparation to entry-level/transitional housing, and with the referring worker, support move to site
  • Confer with the front-line support staff at the site to transfer information from the case file to the staff team
  • Utilize case management as a tool to support residents in meeting their goals
  • Provide support including work readiness, basic life management skills, anger management, addiction counseling, assertive communication, setting goals, giving and receiving feedback, self-esteem, conflict resolution, problem-solving, and managing change
  • Provide support to clients who are facing issues of poverty, mental health, addictions, abuse, social isolation, and more
  • Apply knowledge of group processes and dynamics.


Requirements

Your skills and experience:

  • You will have a minimum of 1-2 years of experience working with people who are homeless, under-housed, or hard to house
  • Posses a post-secondary degree or diploma in social work, or an equivalent combination of education, training, and experience.
  • Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness
  • Knowledge of relevant laws, standards, and guidelines, resources and services available in the community




BenefitsBargaining Unit hourly rate plus all benefits and ample leave package.  


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