Senior customer service representative

1 month ago


Montreal, Canada Randstad Canada Full time
Do you care about customer service?
Is a well-established, stable company important to you?
Are you available quickly to start a new job, bilingual and dynamic?

I've got the job for you Our customer in the manufacturing and distribution of renovation and interior decor products is looking for its next senior customer service representative, with the possibility of growing within the company

Salary starting at 65k
100% on-site position in Montréal-Nord, encouraging collaboration and multitasking
A permanent job with daytime hours
What more could you ask for?

Advantages
Benefits for this Senior Customer Service Representative role include:
- Salary between 65k and 70k depending on experience
- 3 weeks vacation
- Flexible schedule, day week (40h)
- Pension fund and group insurance
- Flexible tasks and teamwork
- Permanent job stability in a growing company

Responsibilities
Responsibilities for this Senior Customer Service Representative role include:
- Take and follow up orders by telephone and e-mail
- Updating files in SAP software
- Complaint handling and problem resolution
- After-sales service and customer retention
- Quoting, credit and billing

Qualifications
Qualifications for this Senior Customer Service Representative role are :
- Perfect bilingualism
- At least 5 years' experience in a similar field and in a SME
- Ability to navigate an order-taking system (SAP, CRM, etc.)
- Dynamism and leadership
- Smiling, multitasking and autonomous

Summary
Is this job for you?

- Permanent position
- Weekdays (40h)
- Salary starting at 65k
- A customer service position where teamwork and career advancement are important to the company.

Don't wait any longer Apply directly online or send me your CV at elisabeth.parent@randstad.ca with the subject “renovation”.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

  • Montreal, Canada Quadra Group Full time

    Position: Customer Service Representative Location: Vaudreuil-Dorion, Quebec Status: Full-time, permanent (1) Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office.Do you have a strong background in raw materials distribution and are you committed to customer excellence? Tired of...


  • Montreal, Quebec, Canada National Bank Full time

    Unlock your potential as a Customer Service Representative with the National Bank.About the RoleWe are seeking an experienced and passionate professional to join our team in Montreal, Canada. As a Help Desk Specialist, you will play a vital role in providing exceptional customer service to clients across various banking needs.Salary & BenefitsA competitive...


  • Montreal, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    In today's fast-paced retail environment, we are seeking a motivated and enthusiastic Customer Service Representative to join our team at beBee Professionals in Montréal.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service, assisting with purchases, and maintaining knowledge of products...


  • Montreal, Quebec, Canada The Travelers Companies, Inc. Full time

    Job Description:We are seeking an experienced Customer Service Representative to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Provide administrative support to Account Executives, including customer service and retention efforts.Analyze data and...


  • Montreal, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Montréal is seeking a Customer Service Representative to join our team. As a Cashier, you will be responsible for managing customer transactions and providing a positive shopping experience. Your duties will include handling cash, credit, and debit payments, assisting customers, and maintaining a clean and organized checkout area.Key...


  • Montreal, Quebec, Canada Bank of Montreal Full time

    At the Bank of Montreal, we are driven by a shared purpose: creating lasting, positive change for our customers, communities and people.About this RoleWe're seeking an experienced Senior Financial Service Representative to join our team in Montreal. In this role, you will deliver exceptional customer service, work collaboratively with colleagues, and...


  • Montreal, Quebec, Canada Prime Hires Full time

    At Prime Hires, we are seeking a highly skilled Multilingual Customer Service Representative to join our team. This is a fantastic opportunity for someone who is fluent in both French and English to work in a dynamic environment.About the Role:We are looking for a talented individual to handle telephone inquiries from customers and financial advisors...


  • Montreal, Quebec, Canada Robertson & Company Ltd. Full time

    Job OverviewWe are seeking a detail-oriented and organized Customer Service Representative Specialist to join our team at Robertson & Company Ltd. in Montreal.


  • Montreal, Quebec, Canada National Bank Full time

    We are seeking a skilled Customer Service Representative to join our team at National Bank. As a key member of our call centre, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Provide timely and effective solutions to client inquiries and issuesCollaborate with colleagues to resolve complex client...


  • Montreal, Quebec, Canada Manulife Full time

    The Canadian Contact Center is a dynamic team seeking customer service representatives with strong technical abilities to handle fast-paced customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others, while also possessing agility in handling complex issues.We offer a hybrid work model that supports work-life...


  • Montreal, Quebec, Canada National Bank Full time

    This is an exciting opportunity to join the National Bank as a Commercial Banking Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to business clients, resolving their queries and concerns in a timely and professional manner.The ideal candidate will have a college diploma in a...


  • Montreal, Quebec, Canada RBC Full time

    RBC is seeking a highly skilled Senior Client Service Representative to join their team in Montreal, Canada. As a key member of the organization, you will play a critical role in providing exceptional customer service and support to clients across Canada.About the Role:The successful candidate will have the opportunity to work with a dynamic team, utilizing...


  • Montreal, Canada Challenger Motor Freight Full time

    Customer Service Representative POSITION SCOPE: The Customer Service Representative, under the supervision of the Customer Service Supervisor, performs a variety of tasks to meet customer needs by ensuring the customers have required information regarding their shipment. The position requires excellent communication and interpersonal skills as well...


  • Montreal-nord, Canada Cendrex Full time

    _Customer Service Representative_ We are seeking a **Customer Service Representative** to join our team at Cendrex. Reporting to the Customer service Manager, this person will assist our customers with any inquiries or issues regarding our products. **Your role within our team**: - Enter required information into Cendrex's ERP system (Business Central). -...


  • Montreal, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Are you a customer service enthusiast looking for a new challenge? We are seeking a Customer Service Representative to join our team in Montréal, Canada. In this role, you will provide exceptional service to our customers, helping them with inquiries and resolving any issues they may encounter.Key Responsibilities:Handle customer inquiries via phone, email,...


  • Montreal East, Canada Canada Post Corp Full time

    Canada Post Corp is currently seeking an on-call Customer Service Representative to provide exceptional customer experience at our Post Office location in Stanbridge East, Quebec. This role is ideal for individuals who are passionate about delivering excellent service and have a strong work ethic.Salary: $18.44/hourAbout the RoleThis position involves...


  • Montreal, Quebec, Canada Vacances Air Canada Air Canada Vacations Full time

    About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Vacation Sales.


  • Montreal, Canada Insight Global Full time

    Job DescriptionInsight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week onsite, Monday-Friday in their Montreal headquarters from 8AM-4:30PM....


  • Montreal, Canada Staples Canada Part time

    Job DescriptionWho we are Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...


  • Montreal, Canada Belron Canada Inc. Full time

    Ready to tap into your best and drive your career forward? Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.If you want an exciting career in an environment where you get...