Manager, Brand Development

Found in: Talent CA C2 - 2 weeks ago

Toronto, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Manager, Brand Development - Yacht

The role of Manager, Brand Development - Yachts is responsible for the day-to-day project management to drive commercialization and GTM success for this new line of business. Acting as a key liaison with our partners and cross-functional stakeholders, this role will be integral in guiding coordinated go-to-market planning and execution. Together with the Senior Director Brand Development, they will shape and implement an efficient commercial operating model, ensuring all activities align to brand standards, maximize business value, and are in service of delivering an exceptional guest experience.

Primary Responsibilities :

Work cross-functionally with internal and external stakeholders to project manage an integrated go-to-market plan for Four Seasons Yachts Build, maintain, and communicate launch plans, tracking deliverables, milestones, risks and dependencies across workstreams. Provide clear, consistent, and transparent program updates, proposing recommendations for improvement to senior management as needed Act as a key point of contact and connector throughout the organization, bringing appropriate expertise together to enable a successful launch phase Document post-launch campaign performance with key insights on next steps and/or optimizations Support annual sales & marketing planning process Act as a thought-leader in growth planning, guiding focus and collaboration to achieve key business priorities Leverage guest-centric and data-driven insights to propel future business strategy, turning insights into actionable recommendations Provide category thought-leadership by monitoring competitors and market developments

Key Skills:

Proven track record of bringing programs from conceptualization to implementation Ability to lead and coordinate cross-functional teams across global markets with well-developed project management skills Very organized with ability to work under pressure and manage multiple work streams Demonstrates sound judgement and resourcefulness in decision making and problem solving Strong interpersonal skills and ability to relate to internal and external stakeholders Familiar and comfortable working in an agile environment, responding to changes and new information as it comes Effective team player, but able to work independently with some degree of ambiguity

Experience:

6-8 years in marketing / product development / commercial roles Yachting/Cruise/Ultra-Luxury Lifestyle or Hospitality experience a plus

Education: Bachelor’s degree required

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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