Auto Appraisal Unit Claims Manager

7 months ago

Calgary, Canada Intact Financial Corporation Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Auto Appraisal Unit Claims Manager to join our growing team in Calgary

You will have an opportunity to manage the day to day operations of our Field Appraisal team. Your passion for coaching, development and engagement will help strengthen team connections, keep everyone motivated to deliver second-to-none experiences for our customers and inspire people to go above and beyond in everything they do.

What you'll do here:

Directs and coordinates the activities to achieve quality and compliance objectives of the repairs performed by the vendors, in accordance with Intact policies and in compliance with Intact standards and procedures. Act as a resource person by providing support to internal and external estimators and various Intact resources to answer their questions.  Provide technical oversight and guidance with a focus on indemnity and expense control, as well as, optimal customer experience Provide training and technical support to employees by keeping up to date on software and techniques used. Perform quality control of estimates produced by all in-house appraiser and body shops by ensuring compliance with policies and the application of standards and procedures, including those concerning customer service. Increase the efficiency of his sector by participating in the development of analyses and recommendations. Manage the activities of their team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork. Support the teams of our trusted networks for complaints related to estimates. Participate in various existing committees in the field of estimation and be aware of industry techniques.


What you bring to the table:

College diploma or equivalent combination of education and experience 3 to 5 years of management, coaching and mentoring experience is an asset - preference is within a claims environment Knowledge of the appraisal process and software Experience and demonstrated ability to lead a team to achieve organizational objectives. Project management and change management skills is an asset Ability to engage and mobilize a team Can build relationships based on trust and collaboration

#LI-CB1

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

, including background checks, internal candidates, and eligibility to work in Canada.

  • Auto Appraisal Claims Technical Advisor New

    7 months ago

    Calgary, Canada Definity Financial Corporation Full time

    Job ID : 7231 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Calgary, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Auto Body Damage Appraiser

    8 months ago

    Calgary, Canada Horton Auto Body & Paint Full time

    Looking for an Auto Body estimator to accurate appraise collision damage. Knowledge of Mitchell and Audatex a must. Work Location: In person

  • Estimator/appraiser

    4 weeks ago

    Calgary, Canada Fix Auto Full time

    Fix Auto is looking for an Auto Body Estimator/ Appraiser to join our amazing team at Fix Auto Calgary North East, who is great team player, has excellent communication skills and willing to go above and beyond to please our customer! As an Estimator, you will work closely with the production team and be responsible for providing accurate information to...

  • Unit Claims Manager

    2 weeks ago

    Calgary, Canada Intact Full time

    Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. Notre promesse aux employés, c’est ce qu’Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de...

  • Automotive Damage Appraiser/estimator

    2 months ago

    Calgary, Canada A-1 Auto Body Ltd. Full time

    **Company description** A-1 Auto Body Ltd. is a locally owned and operated automotive repair facility and has been in business for over 55 years. **Job description** We are currently looking for an Auto Body Damage Appraiser/ Estimator in addition to our team. We are immediately looking for an Appraiser who is a great team player, has excellent...

  • Auto Claims Adjuster

    4 weeks ago

    Calgary, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._ - Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Unit Claims Manager, Image Desk Appraisal

    6 months ago

    Calgary, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Manager

    7 months ago

    Calgary, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Auto Claims Specialist

    4 weeks ago

    Calgary, Alberta, Canada TD Bank Full time

    Company OverviewTD Bank Group is one of Canada's largest financial institutions, and TD Insurance is part of its operations. With a wide range of products including General Insurance and Life and Health, the company provides protection and support to over four million customers across Canada.Job SummaryWe are seeking a skilled Auto Claims Advisor to join our...

  • Claims Advisor

    2 months ago

    Calgary, Canada Peace Hills Insurance Full time

    We currently have one opening for an Auto Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities** - Confirming coverage is in place and...

  • Claims Advisor

    4 months ago

    Calgary, Canada Peace Hills Insurance Full time

    We currently have two openings for an Auto Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities** - Confirming coverage is in place and...

  • Field Appraiser

    7 months ago

    Calgary, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Senior Automotive Appraiser

    4 weeks ago

    Calgary, Alberta, Canada MK Auto Group Full time

    At MK Auto Group, we're seeking a skilled Senior Automotive Appraiser to join our team. In this role, you'll be responsible for assessing vehicle damage and creating initial repair order estimates. You'll also maintain regular contact with insurance companies and serve as the primary point of contact for customers during and after repairs.About the RoleThis...

  • Auto Claims Adjuster

    3 weeks ago

    Calgary, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Auto Body Appraiser

    6 months ago

    Calgary, Canada CSN Collision Full time

    **About CSN Lou's**: Since 1969 CSN Lou’s has been a staple in the Calgary community and a leader in collision repair. We pride ourselves on providing the highest level of customer service and treating your vehicle as if it’s one of our own. Our trained technicians will repair your vehicle properly to pre-accident condition so that you can get back on...

  • Unit Claims Manager

    1 week ago

    Calgary, Canada Intact Full time

    _Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._ - Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise...

  • Auto Claims Advisor

    6 months ago

    Calgary, Canada Aviva Full time

    We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for experienced Auto Claims Advisors - empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we...

  • Claims Specialist

    1 month ago

    Calgary, Canada Zurich Canada Full time

    **The Opportunity**: Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience handling first party automobile and or property...

  • Repair Planner/ Production Manager

    6 months ago

    Calgary, Canada MK Auto Group Full time

    **Repair Planner**: **Job description**: The Production Manager is responsible for overseeing the** vehicle repair process in the body shop**. The role includes preliminary mapping and blueprinting of vehicles, teardown at vehicle intake, coordination of efficient repair process, complete monitoring of quality of work as well as consumption of materials and...

  • Claims Advisor I

    2 months ago

    Calgary, Canada TD Bank Full time

    **Work Location**: Calgary, Alberta, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: $47,900 - $71,900 CAD TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products...