Claims Advisor I
2 months ago
**Work Location**:
Calgary, Alberta, Canada
**Hours**:
35
**Line of Business**:
TD Insurance
**Pay Details**:
$47,900 - $71,900 CAD
TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.
In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number-one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we’re committed to fostering an inclusive, accessible environment for our colleagues. With a national workforce of over 4,000 employees that span Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and we’re dedicated to helping you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is important to help our colleagues unlock their full potential. More than just a job, we offer rewarding careers.
TD Insurance Auto Centre Teams provide a 'one stop shop' for customers by making it easy to address all their auto claim needs—they can drop off their vehicle, pick up a rental and speak to a claims professional all in one convenient location. We strive to build deep and long-lasting relationships with our customers by creating value, understanding their needs and delivering personalized, trusted advice.
**Job Details**
If you’re a compassionate and analytical professional with strong customer service skills, we want you to join our team.
We’re there for our customers immediately following an automobile accident to ensure they feel supported and their needs are met. As an Auto Claims Advisor, you’ll provide advice and support to customers and ensure they feel taken care of in their time of need.
**What You'll Do**
You'll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish.
No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Auto Claims Team your work will involve a range of complexity and may include the following accountabilities:
**Make an Impact**:
- Support customer claims from start to finish: Arrange towing, set up appraisals and outline to the customer the extent of their coverage under the terms of their policy
- Gather, organize and verify required information and documentation from all available sources to ensure a thorough and complete compilation of facts to resolve claims
- Reconcile estimates from new and preferred vendors to ensure appropriate settlements are reached for damages sustained to a customer's vehicle
- Contribute to team productivity objectives by maintaining a positive file count and open/close ratioCollaborate with internal partners and stakeholders as well as external vendors such as Enterprise and repair shops (e.g., TD Auto Centre partners, our direct repair partner network and non-preferred shops)
**Experience Growth**:
- **Cultivate our Culture of Care**:
- Be available to greet and welcome customers as they arrive at TD Auto Centres
- Communicate clear claims processing requirements to customers while maintaining detailed claims notes and delivering timely progress updates and timely responses to client inquiries
- Participate as a member of the team and contribute to a positive work environment
**Job Requirements
**What You Need to Succeed**
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
- One or more years of claims adjusting experience is preferred, but we’re excited to welcome applicants without specific claims experience and are curious about the industry; postsecondary education considered an asset
- Excellent customer service skills; dedicated to meeting or exceeding the expectations of internal and external clients
- Superior time management skills and thrives in a fast-paced environment with competing priorities
- Proven ability to negotiate positive outcomes when reasonably possible
- Demonstrated clear and professional written and verbal communication skills and a well-practiced active listener
- Strong ability to conduct thorough investigations; can effectively analyze evidence and identify discrepancies or gaps in data and reports
- Demonstrated support for company process improvements
- Provincial claims licensing may be
-
Claims Advisor I: Auto Insurance Specialist
3 weeks ago
Calgary, Alberta, Canada TD Bank Full timeJob SummaryWe are seeking a skilled Claims Advisor I to join our team at TD Bank Group. As an Auto Insurance Specialist, you will be responsible for providing exceptional customer service and ensuring that claims are resolved efficiently and effectively.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment,...
-
Claims Care Advisor I
6 months ago
Calgary, Canada Alberta Motor Association Full timeYOUR favourite PLACE TO BE IS ONE STEP ahead. How many times have people said to you “you’re such a good listener?” Or, “I knew I could count on you.” In fact, the only thing you love more than providing excellent customer service, is knowing you’re giving someone that important peace of mind by helping them through the claims process. We're...
-
Claims Advisor I
7 months ago
Calgary, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - Manage the client relationship and ensure resolution of a broad range of claims from routine - moderately complex within their area of focus and authority. Leverage appropriate support functions in the investigation and assessment of...
-
Claims Advisor
1 month ago
Calgary, Canada BFL Canada Full timeWe offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...
-
Auto Claims Advisor
1 month ago
Calgary, Alberta, Canada TD Bank Full timeJob Title:Auto Claims AdvisorJob Summary:We are seeking a highly skilled Auto Claims Advisor to join our team at TD Insurance. As an Auto Claims Advisor, you will be responsible for providing excellent customer service and resolving claims in a timely and efficient manner.Key Responsibilities:Investigate and analyze claims to determine the extent of damages...
-
Claims Advisor
3 months ago
Calgary, Canada Peace Hills Insurance Full timeWe currently have one opening for an Auto Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities** - Confirming coverage is in place and...
-
Claims Advisor
4 months ago
Calgary, Canada Peace Hills Insurance Full timeWe currently have two openings for an Auto Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities** - Confirming coverage is in place and...
-
Auto Claims Advisor
7 months ago
Calgary, Canada Aviva Full timeWe have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for experienced Auto Claims Advisors - empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we...
-
Claims Advisor, Commercial Insurance
2 months ago
Calgary, Canada Acera Insurance Services Ltd. Full timeWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...
-
Claims Advisor, Commercial Insurance
4 weeks ago
Calgary, Canada Acera Insurance Services Ltd. Full timeAs an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.Treated with respect and act with integrity by putting clients, colleagues, and community first.Recognized for their achievements and celebrate festivities, big and small, to make work fun.Full-time,...
-
Bodily Injury Claims Advisor
3 months ago
Calgary, Canada Desjardins Full timeAs a Bodily Injury Claims Advisor you help serve and maintain business relationships with clients for automobile liability claims. You handle high-complexity property insurance claims and medium-complexity bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You...
-
Claims Advisor
3 weeks ago
Calgary, Canada Peace Hills Insurance Full timeWe currently have two openings available for a Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities**: - Confirming coverage is in place and...
-
Claims Advisor
2 months ago
Calgary, Canada Peace Hills Insurance Full timeWe currently have two openings available for a Claims Advisor in Calgary. Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy. More specifically, the responsibilities would include the following: **Primary Duties and Responsibilities**: - Confirming coverage is in place and...
-
Auto Claims Specialist
4 weeks ago
Calgary, Alberta, Canada TD Bank Full timeCompany OverviewTD Bank Group is one of Canada's largest financial institutions, and TD Insurance is part of its operations. With a wide range of products including General Insurance and Life and Health, the company provides protection and support to over four million customers across Canada.Job SummaryWe are seeking a skilled Auto Claims Advisor to join our...
-
Claims Assessor and Technical Advisor
4 weeks ago
Calgary, Canada Alberta New Home Warranty Program Group of Companies Full timeThe Alberta New Home Warranty Program Group of Companies (ANHWP Group), is Alberta’s most experienced and most trusted new home warranty provider and educator for homebuilders. As Alberta’s leader in new home warranty products and services for over 45 years, we continue to raise the bar to meet the needs of homeowners and our Builder Members. This...
-
Auto Claims Adjuster
3 weeks ago
Calgary, Canada Intact Full timeOur employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...
-
Client Advisor, Personal Insurance
3 weeks ago
Calgary, Canada Acera Insurance Services Ltd. Full timeWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their commitment to excellence. Empowered with a sense of accountability and autonomy...
-
Bodily Injury Claims Advisor Ii
6 months ago
Calgary, Canada TD Bank Full time**Work Location**: Calgary, Alberta, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: **Department Overview** **TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a...
-
Claims Advisor
2 weeks ago
Calgary, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Our home warranty is on the hunt for an experienced claims adjuster skilled in handling litigated matters. In this role you will be responsible for managing claims submitted by homeowner...
-
Claims Advisor Ii
1 day ago
Calgary, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - Manage the client relationship and ensure resolution of a broad range of claims from routine - moderately complex within their area of focus and authority. Leverage appropriate support functions in the investigation and assessment of...