Bilingual Customer Relations Specialist-Hybrid

4 weeks ago

Ottawa, Canada Randstad Canada Full time
We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming inquiries. If you're passionate about assisting people, talented at problem-solving, and possess excellent communication skills in both English and French, we want you to be part of our dynamic team based in Ottawa, Canada.

Advantages
Full-time hours
- Fully Remote
- Comprehensive 20-day paid training program followed by 2-3 weeks of mentorship
- Three paid personal days and vacation time
- Excellent benefits including a pension plan
- Opportunity to participate in the Share Ownership Program
- Individual performance-based bonus plan
- $2,000 annual education reimbursement program
- Clear pathways for career advancement
- Joining a supportive and collaborative team environment

Responsibilities
As a Remote Bilingual Customer Relations Specialist, your responsibilities will include:
- Effectively troubleshooting and resolving telephone/email inquiries utilizing various systems and tools in a timely manner
- Providing accurate responses to both existing and new members while upholding the highest standards of customer service
- Actively engaging in continuous learning opportunities to enhance your skills and professional development

Qualifications
To excel in this role as a Remote Bilingual Customer Relations Specialist, you'll need to possess:
- Excellent communication skills in English and French
- Proficiency in Microsoft Office and the ability to quickly learn and navigate multiple computer systems
- Strong problem-solving abilities and the capacity to make timely decisions through investigation
- Minimum high school education
- Solid computer and multitasking skills
- Previous experience in customer service or call center environments
- Ability to thrive under pressure and adapt to changing circumstances

Summary
If you're ready to embark on an exciting career journey as a Bilingual Customer Relations Specialist, we invite you to apply today. Choose one of the following options:

- Send your resume to nicolas.sakha@randstad.ca
- Apply directly to this posting
- Visit www.randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

  • Bilingual Customer Relations Specialist-Hybrid

    3 weeks ago

    Ottawa, Canada Randstad Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...

  • Bilingual Customer Relations Specialist-Hybrid

    3 weeks ago

    Ottawa, Canada Randstad Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...

  • Bilingual Customer Relations Specialist-Hybrid

    3 weeks ago

    Ottawa, Canada Randstad Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...

  • Bilingual Customer Relations Specialist-Hybrid

    4 weeks ago

    Ottawa, Canada Randstad Canada Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...

  • Bilingual Customer Relations Specialist

    16 hours ago

    Ottawa, Canada Randstad Full time

    We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...

  • Bilingual Customer Relations Specialist

    18 hours ago

    Ottawa, Canada Randstad Full time

    We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...

  • Bilingual Customer Relations Specialist-Remote

    2 weeks ago

    Ottawa, Canada Randstad Canada Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...

  • Bilingual Customer Relations Specialist-Remote

    2 weeks ago

    Ottawa, Canada Randstad Canada Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...

  • Bilingual Customer Experience Specialist

    2 months ago

    Ottawa, Canada 1Valet Full time

    1VALET is looking for a Customer Experience Specialist to join our rapidly scaling team! Reporting to the Director of Customer Experience, you will champion the voice of the customer and enhance experiences for our users. If you’re a relationship-focused and results-oriented individual who’s excited by the opportunity to be a part of a high-growth...

  • Bilingual Specialist, Employee Relations

    2 months ago

    Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9727 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CCC **Salary**: Our...

  • Bilingual French Customer Account Specialist

    2 weeks ago

    Ottawa, Canada TD Bank Full time

    **Bilingual French Customer Account Specialist Advanced Collections**: - 425539BR **Job Category - Primary** - Call Center **Work Location** - 1595 Telesat Court **Employment Type** - Regular **City** - Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Hours/Availability Detail** -...

  • Talent Acquisition Specialist

    2 weeks ago

    Ottawa, Canada Giant Tiger Full time

    Bilingual Talent Acquisition Specialist About this Opportunity Recognized as an Employer of Choice in the National Capital Region, Giant Tiger’s Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and...

  • Support Specialist

    3 weeks ago

    Ottawa, Canada Raven Connected Full time

    **Who We Are** Located in downtown Ottawa, Raven Connected is a leading provider in the video telematics industry, offering cutting-edge in-vehicle hardware and cloud based telematics solutions. Our mission is to enhance fleet management capabilities and roadway safety worldwide. We have established a robust book of business through strategic channel...

  • Bilingual Resource Specialist

    5 days ago

    Ottawa, Canada Community Navigation of Eastern Ontario Full time

    Community Navigation of Eastern Ontario (CNEO), provider of 211 services, is a non-profit community agency that offers Information and Referral services. 211 is an easy to remember, non-emergency telephone number that connects callers to a full range of community, social, government and health services in Ontario. We also publish a variety of documents and...

  • Bilingual Recruitment Specialist

    1 month ago

    Ottawa, Canada Bank of Canada Full time

    **Bilingual Recruitment Specialist** **Take a central role** The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with...

  • Government Relations Specialist

    2 months ago

    Ottawa, Canada Canadian Dental Association Full time

    The Canadian Dental Association (CDA) is seeking a **Government Relations Specialist **to join its Governance & Communications team for a fixed-term contract. The Government Relations Specialist will provide assistance to the team by supporting initiatives that influence positive policy outcomes for the dental profession and advance the oral health of...

  • Bilingual Is Helpdesk Specialist

    2 weeks ago

    Ottawa, Canada Giant Tiger Full time

    **About the job** Recognized as an Employer of Choice in the National Capital Region, Giant Tiger’s Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking...

  • Bilingual Employee Relations

    2 weeks ago

    Ottawa, Canada Randstad Canada Full time

    Do you have 5 years + of HR Generalist experience ? Are you very familiar with Ontario law and HR processes ? Do you love Employee/Labour relations?Are you Bilingual French? Then this role is for you.Our client, a manufacturing company in Ottawa, is looking for an autonomous and experienced Bilingual HR Business Partner.Title: HR Business PartnerWork...

  • Bilingual Employee Relations

    2 weeks ago

    Ottawa, Canada Randstad Canada Full time

    Do you have 5 years + of HR Generalist experience ? Are you very familiar with Ontario law and HR processes ? Do you love Employee/Labour relations?Are you Bilingual French? Then this role is for you.Our client, a manufacturing company in Ottawa, is looking for an autonomous and experienced Bilingual HR Business Partner.Title: HR Business PartnerWork...

  • Bilingual Employee Relations

    2 weeks ago

    Ottawa, Canada Randstad Canada Full time

    Do you have 5 years + of HR Generalist experience ? Are you very familiar with Ontario law and HR processes ? Do you love Employee/Labour relations?Are you Bilingual French? Then this role is for you.Our client, a manufacturing company in Ottawa, is looking for an autonomous and experienced Bilingual HR Business Partner.Title: HR Business PartnerWork...