Sr Process Improvt Analyst

4 weeks ago

Brampton, Canada Rogers Communications Full time

 

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story

 

We are seeking a “Sr. Process Improvement Analyst” to lead numerous initiatives that will result in measurable improvements in efficiency and effectiveness of delivery processes within the Centre of Excellence. Reporting to the Manager, CoE at our Brampton, 8200 Dixie Road location, this individual will be will act as a catalyst for change and will be a key contributor to the evolution of the enterprise’s Multi-Speed Methodology by championing and developing a sustainable culture of continuous process improvement.

 

Within Rogers, PMO CoE acts as the hub for all information relating to project and portfolio management (PPM). The PMO also supports governance by introducing project management guidelines and best practices and encouraging their adoption by the organization.

 

The incumbent will have a proven track record within a medium/large enterprise PMO/CoE, focusing on IT or Technology departments. The incumbent will need superior analytical skills to identify issues and opportunities in the Rogers portfolio, and an aptitude for solving complex problems quickly and effectively. A keen eye for detail and a passion for quality is essential. Great communication skills will be required to positively influence and lead the organization towards maturity.

 

What you will be doing

This role will be accountable for the following:

  • Select, evaluate, and prioritize key process improvement initiatives, jointly with senior leadership, to drive outcomes that align with the organization’s strategic goals.

  • Research possible solutions to existing problems, identify or conceptualize process/system improvements, evaluate the business cases, validate results with process owners.

  • Works collaboratively on process improvement initiatives and projects across IT, to identify and deliver efficiencies and benefits to the organization.

  • Develop actionable plans and leads the implementation of process improvement opportunities that drive customer satisfaction and/or reduced delivery/operating costs.

  • Leads the roll out of agile, scrum, iterative and other software development methodologies

  • Supports the enhancement of the IT PMO’s project management methodology.

  • Be the go-to person for Project Managers and Scrum Masters on process queries.

  • Utilize change management techniques to ensure the improvements are successfully implemented and sustained.

  • Leverage BPM, Lean Six Sigma and Project Management principles, methodologies, practices and tools to develop a robust Process Improvement and Project Delivery frameworks.

  • Explore effective and efficient ways to delivery projects under uncertainty and ambiguity, in a fast-changing environment.

  • Leads facilitation of team sessions; identifies process improvement opportunities and best practices

  • Fosters a partnership approach to working with project teams and stakeholders, ensuring respect and open communication.

  • Contribute to the development/enhancement of processes, methodologies, best practices and standards.

  • Work collaboratively with Go-To-Market (GTM), Infra, Cloud, Network and other business partners to leverage best practices, align and streamline end-to-end business processes.

  • Collaborate with team to perform Analysis of various data points and improve reporting.

  • Apply best-in-class methodologies and tools to improve processes and yield results efficiently and effectively.

  • Act as change agent for process improvements and support the adoption of best practices.

  • Proactively develop and manage strong and collaborative relationships across the organization.

  • Work with cross-functional team to create a process and implement enterprise-level risk register and lessons learned.

In addition, the incumbent is expected to:

  • Position the CoE as a trusted partner by striving for excellence and communicating with conviction

  • Lead small projects in partnership with other teams, as needed

  • Actively support the rollout of new processes, standards, best practices, tools, and techniques.

  • Actively participate in the Project Management Community of Practice.

  • Champion collaboration.

  • Carry out all other related tasks

 

What you will bring

  • 5+ years of applicable work experience in leading and implementing process improvement initiatives and developing software development methodologies in service organizations.

  • Undergraduate degree in Engineering, Computer Science, or Business. MBA desired but not necessary.

  • Strong understanding of project management and governance (e.g. ITIL, PMBO, Scrum)

  • Good understanding of Agile, Scrum, XP, Iterative, Waterfall, and other software development methodologies.

  • Expert knowledge of Microsoft tools (Excel, Visio, PowerPoint), and others like iGrafx, JIRA, and Confluence

  • Proven work experience in a large-scale complex environment rolling out project delivery framework and software development methodologies

  • Solid understanding of BPM and Lean Six Sigma body of knowledge, methodology, tools, and techniques.

  • Highly developed project management skills.

  • Experience in the technology and/or telecommunications industry (preferred).

  • Experience with change management and organizational transformation (preferred).

  • Lean Six Sigma Green Belt is preferred.

  • Superior analytical and critical thinking skills.

  • Strong communication, presentation, and influencing skills.

  • Ability to cope under pressure and balance multiple priorities

  • Working towards Certification or being certified in one skill area (e.g. SAFe, Lean Portfolio Manager, etc.)

 

Skills:

  • Highly motivated and with demonstrable leadership attributes

  • Outstanding analytical and critical thinking skills

  • Extremely diligent and attentive to details

  • Effective communicator at all levels with excellent English writing skills

​
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: None
Posting Category/Function: Project Management & Information Technology
Requisition ID: 294838
 

  • Process Engineering Analyst

    4 days ago

    Brampton, Canada Best Buy Full time

    Are you someone who excels in a collaborative environment and values teamwork? As a process engineering analyst , you will be responsible for working with a team of engineers and analysts in conducting process and data analysis on assigned projects. You will collaborate with project stakeholders in collecting project requirements, developing process...

  • Sr. Analyst, Customer Analytics

    5 days ago

    Brampton, Canada Loblaw Companies Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of...

  • Sr. Analyst, Customer Analytics

    5 days ago

    Brampton, Canada Loblaw Companies Full time

    L’utilisation du masculin à pour but d’alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands...

  • Business Data Analyst

    1 month ago

    Brampton, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Senior Product Analyst, Supply Chain

    1 day ago

    Brampton, Canada Loblaw Companies Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of...

  • Business Process Manager

    3 weeks ago

    Brampton, Canada Loblaw Companies Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of...

  • Sr. Manager, Digital Health and Innovation

    4 weeks ago

    Brampton, Canada Loblaw Companies Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of...

  • Analyste - Logistique

    4 days ago

    Brampton, Canada Best Buy Full time

    Are you someone who excels in a collaborative environment and values teamwork? As a process engineering analyst, you will be responsible for working with a team of engineers and analysts in conducting process and data analysis on assigned projects. You will collaborate with project stakeholders in collecting project requirements, developing process maps,...

  • Sr. Die Process

    3 weeks ago

    Brampton, Canada Cosma International Full time

    #jobreq_print_container div { line-height: 14px; } #jobreq_print_container div span { font-size: 12px; } About us We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. ...

  • Sr. Die Process

    4 weeks ago

    Brampton, Canada Magna International Inc. Full time

    #jobreq_print_container div { line-height: 14px; } #jobreq_print_container div span { font-size: 12px; } About us   We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above...

  • Sr. Die Process

    4 weeks ago

    Brampton, Canada Magna Full time

    #jobreq_print_container div {line-height: 14px;}#jobreq_print_container div span {font-size: 12px; } About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward....

  • Business process manager

    2 weeks ago

    Brampton, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Business process manager

    2 weeks ago

    Brampton, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Business process manager

    2 weeks ago

    Brampton, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Business Process Manager

    3 weeks ago

    Brampton, Canada Loblaw Companies Full time

    L’utilisation du masculin à pour but d’alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands...

  • Bid Analyst

    1 month ago

    Brampton, Canada Charger Logistics Full time

    Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them...

  • Bid Analyst

    4 weeks ago

    Brampton, Canada Charger Logistics Full time

    Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them...

  • Bid Analyst

    4 weeks ago

    Brampton, Canada Charger Logistics Full time

    Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them...

  • Sr. Financial Analyst

    4 weeks ago

    Brampton, Canada Rogers Communications Full time

     We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety...

  • Sr. Credit Representative

    21 hours ago

    Brampton, Ontario, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by...