Application Support Analyst
4 months ago
As an application support analyst, you work on a team tasked with supporting teams that use business applications to perform transactions for Wealth Management and Life and Health Insurance (WMLHI) clients. This multidisciplinary team of more than 60 professionals oversees the maintenance and development of the application portfolio. In this role, you will provide support and assistance to users of the Custody business line's applications. You actively help ensure the quality of business solutions, problem solving, managing service requests and managing computer and technology incidents. Knowledge of securities, systems such as Global Plus, ANVIL, Financial, SWIFT or JIRA, XRAY tools are important assets for the position. More specifically, you will be required to:
Analyze and diagnose issues, challenges and needs for your line of work
Develop and propose solutions to various problems
Follow up as needed to solve more complex or unusual problems
Develop and help implement goals, solutions and action plans
Help develop the testing strategy
Identify the tests required to ensure coverage based on the target test level
Rigorously carry out testing and follow up on test results as specified in the product quality strategy
Serve as resource person for projects and initiatives specific to your area of expertise
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
*
What you bring to the table
Bachelor's degree in a related field
A minimum of two years of relevant experience (finance, application support, user tests, etc.)
Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Business insight, Complexity#LI-Hybrid
Trade Union
Non-unionized-
Application Support Analyst
1 month ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the Role:The Application Support Analyst will play a critical role in delivering day-to-day services to Société Générale's investment and corporate bank units and their clients. This position requires a strong understanding of ITIL best practices and excellent communication skills to provide technical and functional support for applications used by...
-
Application Support Analyst
2 weeks ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeJob Title: Application Support AnalystAbout the Role:Global Banking Technology & Operations (GBTO) is seeking an experienced Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support to users of regulatory reporting and trading applications.Key Responsibilities:Monitor processes...
-
Application Support Analyst
4 weeks ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the Role:The Global Banking Technology & Operations (GBTO) Canada team at SGS Société Générale de Surveillance SA is dedicated to delivering exceptional day-to-day services to our investment and corporate bank units and their clients. Our goal is to accelerate transformation by leveraging agile methodologies, spreading technology and data culture,...
-
Application Support Analyst
2 weeks ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the Role:The Global Banking Technology & Operations (GBTO) Canada team is responsible for delivering day-to-day services to Société Générale investment and corporate bank units and their clients. The team's goal is to accelerate the transformation of these units through an agile approach, fostering a technology and data culture, and adopting an...
-
Application Support Analyst
3 weeks ago
Montreal, Canada C.G.I. Full timeApplication Support Analyst As a key member of our team, you'll provide essential technical and functional support for critical applications used by our New York-based trading and risk analysts. Your strong communication and interpersonal skills, combined with a solid understanding of ITIL best practices, will be vital in ensuring the smooth operation...
-
Application Support Analyst
3 weeks ago
Montreal, Canada C.G.I. Full timeApplication Support AnalystAs a key member of our team, you'll provide essential technical and functional support for critical applications used by our New York-based trading and risk analysts. Your strong communication and interpersonal skills, combined with a solid understanding of ITIL best practices, will be vital in ensuring the smooth operation and...
-
Application Support Analyst
3 weeks ago
Montreal, Quebec, Québec, Canada SPECTRAFORCE Full timeApplication Support Analyst 12M contract (Potential of extension after 12 months/conversion)Montréal QC H3A 2A6 (Hybrid – 50% REMOTE)Mission and objectives:The APS Analyst (“Support Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in ALMT APS.Such tasks include change, user...
-
Application Support Analyst
2 weeks ago
Montreal, Canada enableIT Full timeApplication Support Analyst required for a leading international provider of banking & financial services, with head offices based in downtown Montreal.Key Tasks:Support banking applications for offices based in New York & EuropeRespond and script SQL queries in an efficient and responsive mannerEnsure to operate the services in compliance with the security...
-
Application Support Analyst
2 weeks ago
Montreal, Canada QUANTEAM - North America (RAINBOW PARTNERS Group) Full timeAbout the Company:As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris,...
-
Application Support Analyst
7 days ago
Montreal, Canada QUANTEAM - North America (RAINBOW PARTNERS Group) Full timeAbout the Company:As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris,...
-
Application Support Analyst
7 days ago
Montreal, Canada QUANTEAM - North America (RAINBOW PARTNERS Group) Full timeAbout the Company:As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris,...
-
Application Support Analyst
3 weeks ago
Montreal, Canada Société Générale Assurances Full timeApplication Support Analyst IT (Information Technology) Permanent contract Montreal, Quebec, Canada Reference 24000LEU Start date Immediately Publication date 2024/10/21 Responsibilities ABOUT THE JOB: The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and...
-
Junior Application Support Analyst
2 months ago
Montreal, Canada Groupe SII Full timeAbout the job:This is a central and dynamic position as you will provide technical and functional support for the applications that are used by trading and risk analysts based in New York. Great communication, social skills, and knowledge of ITIL best practices are essential as you will be responsible for supporting and maintaining our...
-
Application Support Analyst
1 month ago
Montreal, Canada SGS Société Générale de Surveillance SA Full timeABOUT THE JOB: The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBTO differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and data...
-
Application Support Analyst
3 months ago
Montreal, Canada Groupe SII Full timeAbout the job:What are you applying for?This is a central and dynamic position as you will provide technical and functional support on fixed income risk engines to allow our traders and risk analysts to manage their risks on a day to days basis.Strong knowledge in market risk and fixed income financial products, ability to work with tight deadline, great...
-
Application Production Support Analyst
7 days ago
Montreal, Canada US Tech Solutions Full timeMISSION AND OBJECTIVES The APS Analyst (“Support Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in ALMT APS. Such tasks include change, user request, incident, and problem management for the department. As required, functional support and user setup may be performed. The...
-
Application Support Analyst
2 months ago
Montreal, Canada Groupe SII Full timeApplication Support Analyst (Intermediate) Infrastructure & DevOps SII Canada About the job:The aim of Global Business Service Unit (GBSU) Canada is to deliver day-to-day services to their clients to accelerate their transformation. GBSU differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and...
-
Application Production Support Analyst
4 weeks ago
Montreal, Canada Axelon Services Corporation Full timeTitle: Application Production Support Analyst Location: Montreal, QC Business Overview: The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, Strategic initiatives, regulatory changes and reengineering of...
-
Application Support Analyst
2 months ago
Montreal, Quebec, Québec, Canada QUANTEAM - North America Full timeAbout the Company:As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris,...
-
Application Production Support Analyst
1 month ago
Montreal, Canada SkySys Full timeMISSION AND OBJECTIVES The Client Analyst ("Support Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in ALMT Client. Such tasks include change, user request, incident, and problem management for the department. As required, functional support and user setup may be performed....