Application Support Analyst
4 days ago
This side Nidhi from Soho Square solution , we have a below opening from our client , please share your resume if interested and available for the opportunity.
Position Title :Application Support Analyst (Intermediate)
Contract
Montreal , Quebec
Your day-to-day responsibilities include, but are not limited to the following:
SAS support and act as Admin when required
Monitor job statuses and troubleshoot issues on a daily basis
Provide Level 2 and Level 3 support mainly, in addition to some Level 1 support (10 to 20% of the workload)
Fulfill change management process and deploy code changes while working with development team
Provide quality assurance for new enhancements
Work with schedulers, schedule new jobs and enhance schedules (Autosys or Airflow)
Perform infrastructure upgrades and patching
Handle user request management
Provide monitoring and support during maintenance and infrastructure weekends
Perform problem analysis on incidents, identify root cause and provide workarounds
Enhance monitoring and controls on applications and identify opportunities to automate
Coordinate with teams in Bangalore, Paris, Canada, and the USA
Manage communication and expectations with business users
Ensure production environment is stable with minimal impact on business
Profile
Skills and Qualifications:
Must have:
Ability to read code and develop intermediate-level scripts and programs to support complex applications
Restart SAS Services Via SAS Management Console, manage the User/Group/Roles profile, manage data libraries
Via SAS Visual Analytics Admin, manage the Visual Analytics/LASR servers
Read SAS logs and perform diagnosis, Update SAS licenses
Ability to work with APIs and write programs to develop or call existing APIs
Ability to prioritize production issues based on business impact and urgency
Experience using scripting languages (PowerShell, Batch, Unix, etc.)
Experience with relational databases
Ability to handle multiple tasks and prioritize activities over multiple applications.
Knowledge in financial industry
Nice-to-have:
Experience troubleshooting applications and looking at source codes in Java/.NET when required
Experience with cloud
CI/CD experience
Interest in programming
FRM and/or ITIL Certification
Should you be interested, please send me a copy of your resume in word format along with the following details ASAP.
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