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Material Centre Representative
4 weeks ago
Come and join one of North America's largest home and commercial services and energy solutions companies We offer comprehensive benefits, savings match plans, overtime, shift premiums and a DC Pension Plan after 24 months. If you are passionate about delivering 5 Star Customer Service, we would love to hear from you.
Job Title: Material Centre Representative – Full-Time
Reporting To: Customer Operations Manager
Department: Home Services Operations
Location: Markham, ON
Rate of Pay: Range 3 as per the collective agreement
File Number: 2419
Hours of Work: Monday – Friday between 10:00 a.m. – 6:00 p.m.
Responsibilities:
Qualifications:
Must have previous experience in a parts role and working knowledge of HVAC products Customer focused with excellent interpersonal skills Ability to effectively use Clickschedule, GERS, MS Office & Clarify software programs Ability to concurrently use various computer information packages in conjunction with telephone/wireless radio communication devices Proven decision-making skills Must be capable of working well under pressure and understanding various business processes in relation to different products and services offered Must be extremely flexible to handle the different scenarios that can arise in dealing with customer issues and make the appropriate decisions accordingly Ability to maintain focus and work in a fast-paced, pressure filled team environment Strong organizational skills Capable of doing financial analysis to rectify variances Grade 12 education Post secondary education is an assetThis position applies to UNIFOR Local 975
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
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