Victim Services Caseworker

1 month ago

Kelowna, Canada Regional District Of Central Okanagan Full time

Do you have experience working with victims of crime or trauma, working knowledge of criminal justice systems and social services resources? If so, we want you on our Protective Services team as a Victim Services Caseworker

As the successful candidate, you will respond to crisis, provide emotional support, practical assistance and information to victims and witnesses of crime and/or trauma. You will:

  • Accept referrals from RCMP, general public and community colleagues with a quick response time for initial client contact.
  • Liaise with Criminal Justice partners including RCMP, Specialized Domestic Violence Unit, Coroner's Office, Crown Counsel and Crime Prevention to assist and support victims of crime.
  • Assist RCMP on serious crime, homicide files and regularly consult to ensure, for example, information disclosed to victims/family does not negatively impact investigation.
  • Maintain client confidentiality with the disclaimer of the requirement to report specific crime events to RCMP (child abuse, domestic violence and harm to self/others).
  • Be educated on the Criminal Justice System to offer clients involved access to court support including providing information on court process, court orientation, court attendance, court outcomes, and explanation of no contact orders and the administration of the offender's sentence.
  • Conduct safety and suicide risk assessments for people impacted by abuse, trauma and loss as well as help guide safety planning. Offer Critical Incident debriefings to groups and individuals impacted by a traumatic event.
  • Assist clients with forms such as Victim Impact Statement, Crime Victim Assistance Program, supportive housing, income assistance and other relevant referrals.
  • Maintain accurate records and other administrative duties, including accessing information from RCMP, maintain Victim Services (VSIS) files, collect statistics for Ministry of Public Safety & Solicitor General and reports to RDCO.
  • Promote Victim Services through active community involvement, including participation in community committees, focus groups, and educational events.
  • Other duties as assigned.

We are looking for someone with a degree in a related field and minimum of 1 year experience working with victims of crime or trauma. You will have working knowledge of social services resources and issues including: grief support and trauma reactions, mental illness, abuse, suicide intervention etc. In addition, you will have strong interpersonal skills and the ability to respond to situations with tact and discretion. You will need to be able to meet and maintain RCMP Security Clearance and have a valid BC Driver's Licence with record of safe driving.

This is a CUPE 338 position that works Monday to Thursday, 8:00 am to 4:00 pm with an on-call rotation and pays $40.58 per hour.

The Regional District of Central Okanagan offers a variety of perks from dental, health and vision benefits, paid vacation, pension plan, training and development, opportunities for advancement, work-life balance, on-site parking, and the opportunity to contribute and make a change within the community.

View the full job description and apply at rdco/jobs by Sunday, October 20th, 2024.

We thank all candidates for their interest - only applicants selected for interviews will be contacted.

The Regional District of Central Okanagan is an employer of choice made up of a dedicated team of people who care about the community we serve. We are located in one of the most desirable places to live in BC, in the heart of the Okanagan Valley. The appeal of Okanagan Lake and the natural beauty of the surroundings continue to draw people to the valley. Our lifestyle is second to none especially for those who live to enjoy the outdoors.

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