Field Service Technician

1 month ago

Montreal, Canada Siemens Canada Limited Full time

Why you’ll love working for Siemens

Solve the world’s most significant problems – Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them Employee perks and discounts. Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022.


What will you do?

We are looking for a Field Service Technician to join our Customer Service team within Digital Industries and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. Siemens Digital Industries offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their production processes and in reducing the time to market of their products. At Siemens Digital Industries you will have the opportunity to be part of a company that focuses on developing your knowledge, skills and experiences.

The job holder will be required to work under their own initiative and working closely with other members of the Customer Service team as well as with other colleagues in the extensive Digital Industries Team. Throughout all aspects of the role there will be a strong focus on the quality of customer service provided to external and internal customers.

Responsible for servicing, maintaining, commissioning, installing, start-up and providing technical support for the range of low voltage drive applications (AC and DC). Able to provide a consistent approach whilst working under own initiative and working closely with other team members, with minimal supervision and provide our customers with the highest levels of service possible. Ability to occasionally work outside normal business hours. Understand the needs of our customers and markets, speak the customer's language developing credibility, loyalty, trust and commitment. Continuously seek to add value to the services provided and achieve first time fixes, leading to reduced breakdown times, lower costs to customer, reduction in invoice queries, thus gaining customer satisfaction and retention whilst helping to achieve market leadership. Have a commercial awareness and an ability to recognize, promote and pursue new opportunities for sales, contracts, retrofits. Ensure that the quality of service provided for each customer meets or exceeds their expectations.

Territory: Greater Montreal metropolitan area and Eastern Ontario

What will you need to succeed?

DEC or Bachelor’s degree in Electrical Engineering or related field Min. 3 years relevant experience of fault finding, commissioning and maintenance of AC & DC VFD (Low Voltage) drive applications within an industrial environment. Commissioning and maintenance on Motion Control Drive range of products. Experience on Siemens Drives equipment (considered as an asset) basic programming & PLC knowledge, experience in fault finding. Basic knowledge on Siemens TiA portal, Step 7 programming platform (considered as an asset) Relevant experience in a similar or appropriate role. Strong computer skills using the entire Microsoft Office suite Very good knowledge of French both written and spoken  Very good knowledge of English both written and spoken, to interact with customer in Ontario & colleagues across Canada. Must hold a valid driver’s license (vehicle will be provided) Must be able to travel within Canada occasionally (approximately 10-15%)

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose, adding real value for customers since 1912. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. As of September 30, 2023, the company has approximately 4,200 employees from coast-to-coast and 33 office and production facilities across Canada. Siemens Canada has a revenue of ~ CAD $2Billion.

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.



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