Sales Support Lead

4 weeks ago

Ottawa, Canada Acosta Full time

DESCRIPTION

The Sales Support Lead is an essential function managing higher volume vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Sales Support Lead must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers and managers.

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RESPONSIBILITIES

  • Review ordering / purchases products from customer – including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.

  • Auditing all forms for completion, accuracy and inclusion to prevent any negative financial impact or deductions.

  • Lead the ADW programs and maximize sales by understanding Costco objectives and building relationships.

Confirm orders commitment with vendors:

  • Via email /verbal / fax confirm back from vendors on all orders, email / fax of order must request confirmation of po#, qty ordered and delivery date.

  • Vendor sends confirm w/pricing – must match all order for accuracy (resolve discrepancy immediately if necessary.

  • Minimize / deductions, review orders with Business Managers.

Larger Vendor commitment:

  • Ensure management of vendor’s Demos have been scheduled and performed.

  • Tracking, ensuring all materials for each scheduled Demo is available and on site.

  • Track and deal with member complaints and queries.

  • Possess a comprehensive knowledge of the Customer’s operation and key competitors.

  • Receiving and handling of client samples.

Organizational duties:

  • Managing accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.

  • Managing accurate / updated files for all itemspec sheets / pricing / common forms on central locations.

  • Manage all SLH files by vendor.

  • Other duties as assigned.

QUALIFICATIONS

Qualifications:

  • High School Diploma/GED

  • Bachelor’s degree in Business, Customer Service, or related field preferred.

  • 3-5 year’s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.

  • 2 years of prior management / leadership experience.

  • Previous experience training and developing a team.

  • Proven food broker experience preferred.

  • Experience may be substituted for some of the above education.

Knowledge, Skills and Abilities:

  • Strong interpersonal, organizational and administrative skills.

  • Strong ability to effectively communicate effectively with vendor, customers and team-members.

  • Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).

  • Ability to multi-task, strong problem solving with attention to detail.

  • Ability to protects and secures all confidential and proprietary information.

  • Ability to type minimum of 60 wpm.

  • Must have a valid driver’s license and must be able to drive a car for extended periods of time. This position will require driving to Costco warehouse for competitor shop or other retail shops.

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an

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