![Entrust Datacard](https://media.trabajo.org/img/noimg.jpg)
Inbound Sales Support
7 days ago
Career Growth, Flexibility and Collaboration
Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact
The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.
We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.
We’re looking for an Inbound Sales Customer Support - Ottawa Hybrid
The position requires the use of independent judgment within defined procedures to determine appropriate action, thereby aligning with the corporate objective to deliver customer service excellence. The Inbound Sales Customer Support will perform the accountabilities as detailed below & other duties as assigned.- We offer flexibility- We offer a diverse work environment- Futureproof your career with a job in information security
How you will make an impact:
- Primary contact for all inbound phone inquiries (creating cases in Salesforce) to Entrust Digital Sales and action accordingly by forwarding to colleagues, executives, support, verification, or sales- Respond to inquiries regarding all products, pre-qualify and forward through Sales from Click to chat (live chat for Entrust Sales-digital, cloud and enterprise)-
- Assign all leads in Salesforce per territory listings-
- Provide administrative support for the SDR team- Work with Verification and Support teams to ensure customer inquiries are responded to within one business day- Create/research/update leads for Entrust Demos and Evaluations for all product lines and assign to Sales Teams for follow-up- Create new accounts for Trial Evaluations- Review all open leads greater than 2 plus days after assignment to reach out to lead owner.- Manage unassigned lead queue in Salesforce, route leads accordingly- Support SDR manager with reports and KPI tracking
Qualifications:
Basic Qualifications:
- College Diploma, and/or relevant background in Customer Service, Pre sales or Inside Sales- 3-5 years of related work experience and demonstrated customer delivery skills- Telephone Skills and the ability to multi-task in a fast paced environment with mínimal supervision- Ability to work effectively under pressure, paying close attention to detail- Demonstrated success in resolving customer issues/escalations- Flexibility and fast adoption (to regular changes in priorities and workflow)- Must be customer-focused and possess strong organizational and time management skills- Positive, results oriented mindset
Preferred Qualifications:
- University Degree, preferably in Business Administration, Sales/Marketing, or similar- Customer service experience - excellent communication and interpersonal skills-
- Previous formal sales training is considered an asset- Fluency in other language(s), in addition to English
Why Should You Apply?- Leader in the security industry- Friendly, supportive & knowledgeable teams- Opportunities for on-the-job training- You’ll help secure identities
For more information, visit
- Follow us on
LinkedIn
,
Facebook
,
Instagram
, and
YouTube
Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
LI-XT1
- ._
- For US roles, or where applicable:_
Entrust is an EEO/AA/Disabled/Veterans Employer
Recruiter:
Xochitl Ticas Lara
-
Inbound Operations Clerk
1 week ago
Ottawa, Canada SYSCO FOOD SERVICES Full timeInbound Operations Clerk Reports To Inbound Warehouse Supervisor Location Ottawa, ON Type Full-Time, Salaried Closing Date July 5, 2022 **Company Overview** Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest foods and fresh ideas. Our customers can count on us to...
-
Inbound Operations Clerk
2 days ago
Ottawa, Canada SYSCO FOOD SERVICES Full time**Inbound Operations Clerk** Reports To Inbound Warehouse Supervisor Location Sysco Ottawa Type Full-time, Salaried Closing Date May 31, 2024 **Company Overview** Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and...
-
Inbound Call Agent
2 weeks ago
Ottawa, Canada Unilux CRFC Corporation Full time**Responsibilities**: - Serve inbound calls from customers. - Provide fair and accurate information to customers and respond to questions. - Use good judgment when dealing with customers. - Maintain a pleasant, professional tone of voice when talking with customers and take their concerns seriously. - Monitor the status of incoming calls and accurately log...
-
Inbound Warehouse Supervisor
2 weeks ago
Ottawa, Canada SYSCO FOOD SERVICES Full time**Inbound Warehouse Supervisor** - Reports To Warehouse Manager Location Ottawa, ON Type Full-time, Salaried Closing Date April 30, 2024 **Company Overview** Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and...
-
Fundraising & Outreach Program Coordinator (Inbound)
2 months ago
Ottawa, Canada New Democratic Party Full timeJob SummaryThe Fundraising & Outreach Program Coordinator is a key role within Canada’s NDP Fundraising Department. Under the direction of the Director of Operations, the Program Coordinator will be responsible for all inbound communications, including inbound donor and EDA support. This role is crucial to ensuring effective, efficient and responsive...
-
Fundraising & Outreach Program Coordinator (Inbound)
2 months ago
Ottawa, Canada New Democratic Party Full timeJob SummaryThe Fundraising & Outreach Program Coordinator is a key role within Canada’s NDP Fundraising Department. Under the direction of the Director of Operations, the Program Coordinator will be responsible for all inbound communications, including inbound donor and EDA support. This role is crucial to ensuring effective, efficient and responsive...
-
Fundraising & Outreach Program Coordinator (Inbound)
2 months ago
Ottawa, Canada New Democratic Party Full timeJob SummaryThe Fundraising & Outreach Program Coordinator is a key role within Canada’s NDP Fundraising Department. Under the direction of the Director of Operations, the Program Coordinator will be responsible for all inbound communications, including inbound donor and EDA support. This role is crucial to ensuring effective, efficient and responsive...
-
Ottawa, Canada New Democratic Party Full timeJob SummaryThe Fundraising & Outreach Program Coordinator is a key role within Canada’s NDP Fundraising Department. Under the direction of the Director of Operations, the Program Coordinator will be responsible for all inbound communications, including inbound donor and EDA support. This role is crucial to ensuring effective, efficient and responsive...
-
Ottawa, Canada New Democratic Party Full timeJob SummaryThe Fundraising & Outreach Program Coordinator is a key role within Canada’s NDP Fundraising Department. Under the direction of the Director of Operations, the Program Coordinator will be responsible for all inbound communications, including inbound donor and EDA support. This role is crucial to ensuring effective, efficient and responsive...
-
Fundraising & Outreach Program Coordinator (Inbound)
2 months ago
Ottawa, Canada New Democratic Party of Canada Full timeThe Fundraising & Outreach Program Coordinator is a key role within Canada’s NDP Fundraising Department. Under the direction of the Director of Operations, the Program Coordinator will be responsible for all inbound communications, including inbound donor and EDA support. This role is crucial to ensuring effective, efficient and responsive efforts at...
-
Hotel Area Sales Manager
3 weeks ago
Ottawa, Canada Gillis Sales Full time**Overview** We believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic...
-
National Sales Manager
3 weeks ago
Ottawa, Canada Gillis Sales Full time**About Gillis** At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and...
-
National Sales Manager
3 weeks ago
Ottawa, Canada Gillis Sales Full time**About Gillis** At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and...
-
National Sales Manager
2 weeks ago
Ottawa, Canada Gillis Sales Full time**About Gillis** At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and...
-
Internal Sales Agent
2 months ago
Ottawa, Canada Carbooth LTD Full timeJob Posting: Internal Sales Agent (ISA) at CarBooth CarBooth, one of the top lead generation companies serving businesses coast to coast, is seeking a professional and organized Internal Sales Agent (ISA) to join our team. As an ISA, you will be responsible for qualifying inbound leads and routing them to the appropriate department for...
-
Automotive Sales Consultant
2 weeks ago
Ottawa, Canada Janex Auto Sales Full time**Join the Janex Auto Sales Team: Transforming Car Sales with Revolutionary Software and Unmatched Benefits to the buyer** Janex Auto Sales / Janex Auto Credit is a rapidly expanding business, and we're looking for innovative, hardworking, and creatively driven individuals to join our Janex family. At Janex, excellent customer service is the cornerstone of...
-
Sales Development Representative
4 weeks ago
Ottawa, Canada Multiview Corporation Full timeJOB SCOPE: As a member of the Marketing Team, the main responsibilities of this role is to prequalify inbound marketing leads and seamlessly hand those which qualify to the Strategic Industries Team. During the qualification process, the SDR is also responsible for answering all Top of Marketing Funnel contact inquires and serves as the central point of...
-
Sales Development Representative
2 weeks ago
Ottawa, Canada Multiview Corporation Full timeJOB SCOPE: As a member of the Marketing Team, the main responsibilities of this role is to prequalify inbound marketing leads and seamlessly hand those which qualify to the Strategic Industries Team. During the qualification process, the SDR is also responsible for answering all Top of Marketing Funnel contact inquires and serves as the central point of...
-
Inside Sales Representative, Gnss
2 months ago
Ottawa, Canada Tallysman Wireless Full time**About Us** Tallysman®, A Calian Group Company, is an Ottawa based producer of products and components used for Global Navigation Satellite Systems (GNSS). These include RF high-performance antennas and intelligent location-based wireless infrastructure solutions for tracking systems. **The Position** Qualified applicants must be experienced and...
-
Inside Sales Representative, Gnss
7 days ago
Ottawa, Canada Tallysman Wireless Full time**About Us** Tallysman®, A Calian Group Company, is an Ottawa based producer of products and components used for Global Navigation Satellite Systems (GNSS). These include RF high-performance antennas and intelligent location-based wireless infrastructure solutions for tracking systems. **The Position** Qualified applicants must be experienced and...