Training Coordinator

1 month ago

Toronto, Canada Canadian Red Cross Full time

Title : Training Coordinator

Employee Working Location : Remote (Canada)

Employment Status : Co-op/Summer Student (2 Months)

Salary Band : $20.00 / hour

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

Responsibility 1: Review and support with the design, delivery, planning and implementation of learning solutions and paths

Responsible for overall coordination support across the L+D life cycle which includes support to design activities, planning and coordination of delivery and maintenance of learning materials. Identifies, forecasts, and coordinates the number of classes, participants, facilitators/producers, facility location, timing, session counts, and general course planning as required by program/service line. Reviews FR translation or translates short text from EN to FR. 

Responsibility 2: Supporting Facilitators and/or L+D Volunteers

Trains and assigns work to facilitators and support volunteers and establish teams within program/service lines to meet operational objectives. Ensure certification standards are followed with development of Fac teams. Monitors the application of standards for facilitation.

Responsibility 3: Administrative and ad hoc support

L+D mailbox management-ensures prompt response to program client/learner inquiries. Supporting procurement and invoice processes. Support hiring managers with onboarding and orientation processes of new team members e.g. equipment requests, distributions lists, support tools/access to tools etc.

What we are looking for :

University degree or community college diploma in one or more of the following disciplines; adult education, volunteer management, or a related field. Minimum three (3) years experience at a community-based program level, with demonstrated experience in relationship management and relationship development. Excellent communication skills. Analytic and problem-solving skills to develop strategies, identify gaps, and implement program solutions. Adaptable and innovative approach to planning and operations. Ability to prioritize and multitask with considerable attention to detail. Ability to take initiative and think through next steps / prioritize items to complete. Interpersonal skills and sensitivity to interact effectively and build on-going relationships with small and large groups of volunteers, staff, and external partners. Knowledge of computer software for the development of project plans, presentations, documents, records management, web sites, and multimedia content. Knowledge of program planning and budgeting processes.

 Working Conditions :

The majority of the work is performed in an environment which is mostly clean and comfortable. Mobile (remote, home or office) worker arrangements will consider the tools, resources and environment required to be effective and productive. Ability to work non-traditional hours is required, including working weekends and evenings occasionally. Occasional travel, including overnight travel within the province or across Canada may be required. In times of response, may be called upon to fill roles within the emergency response structure, and may require deployment away from home for periods of several weeks, a local or virtual assignment and/or business continuity activities. Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information. If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment #SummerJobs

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