Coordinator, Training

4 weeks ago

Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**
**Requisition ID**: 9382
**Number of Vacancies**: 1
**Department**: Human Resources (20000040) - Employee Development (30000066)
**Salary Information**: $63,299.60 - $79,060.80
**Pay Scale Group**: 06SA (CAN/S/H/06SA)
**Employment Type**: Temporary (until December 31, 2025)
**Weekly Hours**: 35 **Off Days**: Sat / Sun **Shift**: Day
**Posted On**: May 3, 2024
**Last Day to Apply**: May 9, 2024

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**Career Opportunity**:

- Provides various training related administrative support, assistance and coordination. The role also coordinates external vendors who provide training to the TTC.**What You Will Do**:

- Coordinate and administer the TTC Management Essentials, Personal and Professional Skills Certificate, First Aid training, Computer training, Project Management training, and all other courses offered by the Employee Development Section.
- Maintain and update employee, course and class training information (in-house, external and continuing education course information) on the Learning Management System (LMS).
- Liaise with external training suppliers / vendors and reconcile billing information, including the coordination of external vendors who provide training to the TTC.
- Assist with the organization and scheduling of graduation ceremonies, and the coordination of Career Fairs and other events.
- Demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
- Participate in the TTC Customer Service Ambassador Program.

**What Skills Do You Bring?**:

- Maintain documentation and historical records- Communicate in a variety of mediums- Manage conflict- Plan and organize activities / projects to meet section and organizational goals- **What Qualifications Do You Bring?**:

- Completion of a post-secondary college diploma or university degree in a related discipline or combination of education, training and experience deemed to be equivalent.
- Sound knowledge of standard office practices and procedures including procedures relating to record keeping, employee documentation and vendor contractual obligations.
- Excellent keyboarding skills including a good knowledge of grammar, punctuation and spelling.
- Good working knowledge of MS Word, Excel, PowerPoint, and databases.
- Must be detail-oriented and possess demonstrated organizational and coordination skills as well as good interpersonal, oral and written communication and customer service skills.
- Familiarity with applicable procedures relating to the Municipal Freedom of Information and Protection of Privacy Act as well as WSIB regulations specific to First Aid training.
- Familiarity with Learning Management Systems would be an asset.
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

**What We Offer**:

- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more. Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.**Commitment to EDI**

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

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